Desktop Engineer L1

3 days ago

Bengaluru India Iron Systems, Inc Full time

Job Description Job Responsibilities - Manage desktop device (hardware, software, and connectivity) incidents through to resolution. - Manage IMAC and deskside support services. - Manage hard and soft break fix services for laptops and desktops. - Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). - Support, Manage, Optimize and Maintain the configuration and installation of the desktop to include, but not limited to, patch updates and hardware replacements, with spares provided by the vendor. - Analyze Service Desk calls for Desktop Devices and incident data to identify and advise customers of any potential user training requirements and automation. - Ensure that each Desktop Device is installed with the appropriate Desktop image. - Manage desktop device (hardware and software) incidents through to resolution. - Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements - Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team unavailable like for MI calls. Requirements - Good to have knowledge in AD and smart hands and feet support. - Good to have knowledge and experience of supporting MAC devices and tablets - Experience with Service management tool ex Service now - Should have good expertise on EUC tools, remote support tools, MS office and outlook. - It is preferable to have a good understanding of Lync, VPN, and mobile device support. - Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management - Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

  • Desktop Support Engineer L1

    2 days ago

    Bengaluru, Karnataka, India Vertex Techno Solutions (B) Pvt. Ltd Full time ₹ 2,88,000 - ₹ 3,60,000 per year

    Designation: Desktop Support Engineer (L1)Location: BangaloreExperience: 1–3 yearsDepartment: IT SupportClient: ICONJob Summary:We're looking for a proactive Desktop Support Engineer (L1) to provide first-level technical support and ensure smooth IT operations.Key Responsibilities:Provide onsite/remote support for desktops, laptops, and...

  • Desktop Engineer L1

    2 weeks ago

    Bengaluru, Karnataka, India Teleperformance (TP) Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    We are looking for a highly skilled and experienced Desktop Engineer L1 to join our team. The ideal candidate will have 1-2 years of experience in the field.Roles and ResponsibilityProvide day-to-day technical support for hardware and software systems.Respond to and diagnose problems, including troubleshooting, fault rectification, and escalating issues as...

  • Desktop Support Engineer L1

    1 week ago

    Bengaluru, India Zones Full time

    Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a global solution providerof end-to-end IT solutions with an unmatched...

  • Desktop Support Engineer L1

    2 weeks ago

    Bengaluru, Karnataka, India Zones. Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Description Position at Zones LLC.Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a global solution provider of end-to-end IT solutions with an unmatched...

  • Desktop Support Engineer L1

    2 weeks ago

    Bengaluru, India Iron Systems, Inc Full time

    Job Description Roles And Responsibilities - Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. - Hardware/software troubleshooting and resolution - Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as...

  • Desktop Support Engineer L1 And L2

    2 days ago

    Bengaluru, Delhi, NCR, India WeP Solutions Limited Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Responsibilities:Responsibilities:We are looking for an experienced End-User Support Engineer /Desktop Support Engineer to provide comprehensive endpoint support for a leading fintech company in India. The role focuses on delivering L1–L3 support, endpoint management and vendor/asset management to ensure seamless IT operations for business-critical payment...

  • L1 Desktop Support Engineer IN

    1 week ago

    Bengaluru, India Excis Compliance ltd Full time

    WE’RE HIRING A L1 DESKTOP SUPPORT TECHNICIAN AT  BANGALORE , INDIA! Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where...

  • L1 Desktop Support Engineer IN

    4 days ago

    Bengaluru, India Excis Compliance ltd Full time

    Job Description WE’RE HIRING A L1 DESKTOP SUPPORT TECHNICIAN AT  BANGALORE , INDIA! Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like...

  • L1 Help Desk Executive

    2 days ago

    Bengaluru, India Resurge Consultants Pvt, Ltd. Full time

    Designation: L1 Help Desk Executive - Vacancies: 1 - Salary: 4LPA to 5.LPA - Experience: 1-2 yrs - Qualification: Engineer / BCA / MCA - Gender preference: Both **JOB DESCRIPTION - L1 HELP DESK** **RESPONSIBILITIES**: - Answering the service desk phone and logging tickets or directing calls - Monitoring the Triage queue and assigning tickets - Managing...

  • Desktop Support Technician

    1 week ago

    Bengaluru, Karnataka, India Gradus Engineers Full time

    Job Description "Desktop L1 Engineer (Field Support)"Designation: Desktop L1 Engineer (Field Support)Location: Bangalore – Kudlugate, 560068Experience: 1–3 yearsOffice Timing: Monday to Saturday – 9AM to 6PMSalary: ₹18,000 – ₹23,000 CTC (based on knowledge & experience)Allowances: Travel allowance (₹2.5/km petrol allowance or Bus Pass) +...