Desktop Support Engineer L1 And L2

4 days ago


Bengaluru Delhi NCR, India WeP Solutions Limited Full time ₹ 2,50,000 - ₹ 6,00,000 per year

Responsibilities:

Responsibilities:

  • We are looking for an experienced End-User Support Engineer /Desktop Support Engineer to provide comprehensive endpoint support for a leading fintech company in India. The role focuses on delivering L1–L3 support, endpoint management and vendor/asset management to ensure seamless IT operations for business-critical payment gateway services.

Qualification and skills :

  • Graduate in IT/Computer Science or equivalent with 3–6 years of end-user support/endpoint management experience.
  • Strong expertise in Windows OS, hardware/software troubleshooting, AD account management, patching, and backup tools.
  • Hands-on knowledge of MDM (Intune) is preferred, endpoint automation, and service desk tools (Manage Engine, Jira, Servicenow, Sapphire etc.).
  • Excellent problem-solving, communication, and customer-handling skills.
  • Ability to work independently and in collaboration with cross-functional teams.


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