Desktop Support Engineer L1 And L2
4 days ago
Responsibilities:
Responsibilities:
- We are looking for an experienced End-User Support Engineer /Desktop Support Engineer to provide comprehensive endpoint support for a leading fintech company in India. The role focuses on delivering L1–L3 support, endpoint management and vendor/asset management to ensure seamless IT operations for business-critical payment gateway services.
 
Qualification and skills :
- Graduate in IT/Computer Science or equivalent with 3–6 years of end-user support/endpoint management experience.
 - Strong expertise in Windows OS, hardware/software troubleshooting, AD account management, patching, and backup tools.
 - Hands-on knowledge of MDM (Intune) is preferred, endpoint automation, and service desk tools (Manage Engine, Jira, Servicenow, Sapphire etc.).
 - Excellent problem-solving, communication, and customer-handling skills.
 - Ability to work independently and in collaboration with cross-functional teams.
 
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