3 Days Left Service Desk Management

3 weeks ago


Bangalore Karnataka, India 2COMS Full time

Roles Responsibilities - Expected to perfo Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of support processes to enhance service delivery - Provide training and guidance to junior team members to foster a collaborative environment Professional Technical Skills - Must To Have Skills Proficiency in Service Desk Management - Strong understanding of incident management and ticketing systems - Experience with customer relationship management tools - Ability to analyze and troubleshoot application issues effectively - Familiarity with service level agreements and performance metrics Additional Information - The candidate should have minimum 3 years of experience in Service Desk Management - This position is based at our Bengaluru office - A 15 years full time education is required Comments for Suppliers Service Desk Management Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of support processes to enhance service delivery - Provide training and guidance to junior team members to foster a collaborative environment Professional Technical Skills - Must To Have Skills Proficiency in Service Desk Management - Strong understanding of incident management and ticketing systems - Experience with customer relationship management tools - Ability to analyze and troubleshoot application issues effectively - Familiarity with service level agreements and performance metrics Additional Information - The candidate should have minimum 3 years of experience in Service Desk Management - This position is based at our Bengaluru office - A 15 years full time education is required Comments for Suppliers Service Desk Management Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of support processes to enhance service delivery - Provide training and guidance to junior team members to foster a collaborative environment Professional Technical Skills - Must To Have Skills Proficiency in Service Desk Management - Strong understanding of incident management and ticketing systems - Experience with customer relationship management tools - Ability to analyze and troubleshoot application issues effectively - Familiarity with service level agreements and performance metrics Additional Information - The candidate should have minimum 3 years of experience in Service Desk Management - This position is based at our Bengaluru office - A 15 years full time education is required Comments for Suppliers Service Desk Management rm independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of support processes to enhance service delivery - Provide training and guidance to junior team members to foster a collaborative environment Professional Technical Skills - Must To Have Skills Proficiency in Service Desk Management - Strong understanding of incident management and ticketing systems - Experience with customer relationship management tools - Ability to analyze and troubleshoot application issues effectively - Familiarity with service level agreements and performance metrics Additional Information - The candidate should have minimum 3 years of experience in Service Desk Management - This position is based at our Bengaluru office - A 15 years full time education is required Comments for Suppliers Service Desk Management



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