It Service Desk Analyst I

Position:IT Service Desk Analyst IJob Description:Principal AccountabilitiesService Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter,or connecting those users with more intensive IT support, when needed.A Tier 1 Service Desk Analyst typically handles initial inquiries and...

Service Desk AnalystLocation: Bangalore (Hybrid Work Model)Experience - 4+ YearsAbout the Role:We are looking for a passionate and skilled Service Desk Analyst to join our growing tech team in Bangalore. You’ll work on cutting-edge technologies, solve real-world business challenges, and collaborate with talented professionals across global teams.Key...

Position:IT Service Desk Analyst IJob Description:What you'll be doing:Provides accurate solutions to user problems to ensure user's productivity.Responds to all web Tickets received by the Lv1 team (Email, Web Tickets).Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when...

Job DescriptionWe're AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by...

Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success Version 1 has several strategic technology partners including Microsoft AWS Oracle Red Hat OutSystems and Snowflake We re also an award-winning employer reflecting how employees are at...

Position IT Service Desk Associate Manager IT Service Desk Associate Manager What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple hardware software or network issues As Service desk analyst you would be monitoring the Infrastructure events alerts and alerting the technical teams As Service desk...

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This opportunity is with LTIMindtree Ltd for the position of Engineer - Service Desk Operations The role requires to provide phone call support and tickets handling for the German users of one of our prestigious client This is an L1 role where the incumbent is expected to be aware about ITIL methodologies - Incident Service Request Change and Problem The...

The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...

Responsibilities: - 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk -ins 3. Identify and escalate tickets requiring urgent attention and...