IT Service Desk Analyst I

11 hours ago


INKABangalore India SKAV Seethalakshmi GESC Arrow Electronics Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Position:IT Service Desk Analyst IJob Description:

Principal Accountabilities
Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter,
or connecting those users with more intensive IT support, when needed.
A Tier 1 Service Desk Analyst typically handles initial inquiries and manages basic ArrowSphere platform related issues.
In this role, resource will be responsible for monitoring infrastructure events and alerts, as well as overseeing the ticketing queue and notifying
the appropriate support teams as needed.

Job Complexity
● Has no discretion to vary from established procedures
● Has no related work experience or has work experience but requires formal training in theories/concepts in own function
● Works under general supervision
● May be either a senior level support or an entry-level professional role

Experience / Education
Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience

Location:IN-KA-Bangalore, India (SKAV Seethalakshmi) GESCTime Type:Full timeJob Category:Information Technology

  • IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Arrow Electronics Full time US$ 54,000 - US$ 72,000 per year

    Position:IT Service Desk Analyst IJob Description:IT Service Desk Analyst IHelp Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.What You'll Be DoingA Tier 1 Help Desk Analyst typically takes the initial...


  • Bangalore, Karnataka, India Arrow Electronics Full time

    Position IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...


  • Bangalore, Karnataka, India Arrow Electronics Full time

    Position IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...


  • Bangalore, Karnataka, India Arrow Electronics Full time

    Position Service Desk Analyst III IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...


  • Bangalore, Karnataka, India Arrow Electronics Full time

    Position IT Service Desk Analyst I What you ll be doing Provides accurate solutions to user problems to ensure user s productivity Responds to all web Tickets received by the Lv1 team Email Web Tickets Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when appropriate Maintains a...


  • Bangalore, Karnataka, India Arrow Electronics Full time

    Position IT Service Desk Analyst I Provides accurate solutions to user problems to ensure user s productivity Responds to all web Tickets received by the Lv1 team Email Web Tickets Follows escalation processes and refers more difficult and time consuming issues to the next corresponding support group when appropriate Maintains a professional support image at...

  • Service Desk Analyst

    2 weeks ago


    Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full time

    Years of experience: 2-5 yearsJob Location: Pune/KochiMust-Have· Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7)Good-to-Have· ITIL...


  • IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Arrow Electronics Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position:Senior Analyst, Software Quality AssuranceJob Description:What You'll Be Doing: Software Quality Assurance (SQA) Analyst III works under limited QA Management supervision and is an experienced professional. Primary responsibilities are managing the work for their assigned area, writing test plans and scripts, performing testing on new software...

  • Service Desk Analyst

    7 hours ago


    India Lemongrass Consulting Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Vacancy NoVN1277Business UnitCorporateJob LocationIndia, PhilippinesEmployment TypeFull TimeJob Details and ResponsibilitiesAs Service Desk Administrator, you are supporting the Service Delivery Manager and working with the PMO. You will be joining the Service Desk Team at Lemongrass and will be learning very quickly. You will be trained in:Microsoft...


  • Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full time

    *Role :Service Desk Analyst*Required Technical Skill Set IT Service Desk Operations*Desired Experience Range: 2 to 5 Yrs. *Location of Requirement :Pune/Kochi *Notice Period:0-45 days candidates only*Virtual Drive:03-Oct-25(Fri)Desired Competencies (Technical/Behavioral Competency)Must-Have · Atleast 3 years of experience handling Service Desk services. ·...