Service Desk Engineer
3 weeks ago
Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and recovery product line Zmanda Zmanda com delivers up to 80 savings in total cost of ownership TCO and best-in-class performance BETSOL Global IT Services BETSOL com builds and supports end-to-end enterprise solutions reducing time-to-market for its customers BETSOL offices are set against the vibrant backdrops of Broomfield Colorado and Bangalore India We take pride in being an employee-centric organization offering comprehensive health insurance competitive salaries 401K volunteer programs and scholarship opportunities Office amenities include a fitness center cafe and recreational facilities Learn more at betsol com Description Join our dynamic IT Service Desk team providing frontline support for end users across devices access and applications You ll resolve tickets related to hardware software onboarding offboarding and asset management ensuring a seamless IT experience Responsibilities Answers the Service Desk line in a courteous friendly and helpful manner in accordance with management standards verifies proper queue coverage before leaving their phone and answers mobile in accordance with IT standards Addresses documents and works Incidents assigned to Service Desk Team or Self in the Service Desk Management application Ensures Work Stoppage and VIP Incidents are properly submitted into the Service Desk Management application Submit a Service Desk report to Supervisors at the end of each week Escalates Incidents in a proper manner including Critical Incident Management Use any free time not needed to fulfill the above duties to do self-training to develop knowledge and skills and serve as a Mentor to Peers in areas of expertise Subject Matter Expert Responsible for ensuring compliance with applicable laws regulations and company policies across areas of organizational responsibility Troubleshoot Microsoft Windows Office Outlook and PC hardware issues Submit weekly Service Desk reports to supervisors Qualifications Qualifications Bachelor s degree in IT or related field required Work experience with Active Directory Users and Computers in an Enterprise environment and a good understanding of Network structure Experience working with remote domain users and Virtual Private Networking is equally important The applicant must have experience working and troubleshooting Microsoft Office suites Microsoft Outlook for email and Microsoft Windows 7 to 11 You should possess effective communication time-management and interpersonal skills Experience troubleshooting and replacing PC hardware in a large office or enterprise environment Additional Information Shift timings - 7AM-6PM EST 4 30 00 PM - 3 30 AM IST
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Service Desk Lead
4 days ago
bangalore, India People Prime Worldwide Full timeAbout Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...
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▷ 3 Days Left! Service Desk Engineer
4 weeks ago
Bangalore, Karnataka, India Eurofins Full timeCompany Description Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries The Group believes it is the world leader in food environment and pharmaceutical products testing and in agroscience CRO services It is also one of the global independent market...
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Service Desk Coordinator
2 weeks ago
Bengaluru, Karnataka, India Power Bridge Systems Full time**About Us**: Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate...
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Service Desk
5 days ago
bangalore, India Tata Consultancy Services Full timeTCS is conducting Face to Face interview for Service Desk for Bangalore Location Position Title: Service Desk Location: Bangalore Job Experience: 4 to 6 Years Interview Mode: Face to Face Interview Date: 8th November 2025 Job Type: Full-time Venue: TATA Consultancy Services, L-Centre, Plot No.78, 79 & 83,EPIP Industrial Area, Whitefield, Bangalore - Must...
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Service Desk Analyst L2
5 days ago
Bangalore, Karnataka, India Wipro Full timeWe use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...
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Service Desk-service Desk
7 days ago
Bengaluru, Karnataka, India Zensar Technologies Full time**Responsibilities**: - Working on Infrastructure and Application Service Desk/Helpdesk/L2 support issues. - Handle the tickets escalated by L1 team. - Resolve the Laptop / Desktop related tickets. - Coordinate with L1 team, customers and third parties to resolve the tickets - Identify and diagnose issues and problems. Record problems and their resolution...
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3 Days Left! Service Desk Management
3 weeks ago
Bangalore, Karnataka, India 2COMS Full timeRoles Responsibilities - Expected to perfo Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of support processes to enhance service delivery - Provide training...
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Service Desk
6 days ago
bangalore, India Tata Consultancy Services Full timeTCS is conducting Face to Face interview for Service Desk for Bangalore LocationPosition Title: Service DeskLocation: BangaloreJob Experience: 4 to 6 YearsInterview Mode: Face to FaceInterview Date: 8th November 2025Job Type: Full-timeVenue: TATA Consultancy Services, L-Centre, Plot No.78, 79 & 83,EPIP Industrial Area, Whitefield, Bangalore - 560066Must...
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Bangalore, Karnataka, India 2COMS Full timeService Desk Management Location Bangalore Exp range 6 months - 2 years NP Immediate As an Application Tech Support Practitioner you will serve as the primary point of contact between our clients and our world-class systems Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues interpret and design...
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Jira Service Desk Administrator
7 days ago
Karnataka, India Qode Full timeAbout the Role **Key Responsibilities**: Administer and maintain the Jira Service Desk instance in the cloud at Atlassian. Create comprehensive reports and dashboards with required key performance indicators (KPIs). Configure and monitor the Jira Service Desk system to ensure optimal performance and reliability. Design and implement custom ticket entry masks...
