CEC-Relationship Manager-VRM-BRANCH BANKING-VRM

18 hours ago

Thane India Kotak Mahindra Bank Limited Full time

Job Description

CEC-Relationship Manager-VRM
Enter Custom Internal Posting Description

Short Description for Internal Candidates

Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This ski

Description for Internal Candidates

Job Role:

. To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.

Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets.

. This skill will also do sales with assigned customer based mapped to them.

. Measure of outcomes - NPS, Service Level, Service Quality and Sales.

. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.

. Complete the logs specified by the process (End-of-day target).

. Adherence to Information Security norms & quality process norms.

. To be aware of and comply with any updates about the process.

. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Job Requirements:

. Should be a least graduate.

. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.

. Should not have employment gap for more than a month.

. Should have at least completed a year in current org.

. Better soft skills - conversational skills and English versant scores 7+.

. Flexible to work on rotational week offs.

Same Posting Description for Internal and External Candidates

  • CEC-Regional Customer Engagement Manager

    18 hours ago

    Delhi, India Kotak Mahindra Bank Limited Full time

    Job Description Job Role: . Lead a team of Relationship officers -Customer Engagement (ROCE) in the region to manage Cat C & D portfolio as assigned by VRM / CEC. . Lead Conversion - Meeting benchmark Conversion of leads as budgeted from time to time as generated by Customer experience Centre(CEC) and central campaigns/triggers by CVMHO team . Ensure...

  • Workstation Specialist

    17 hours ago

    Hyderabad, India Tata AIA Life Full time

    Job Description Role description Job Description A Position Overview Position Title Virtual Relationship Executive (Work Station Specialist) Bancassurance Department Partnership Distribution Level/ Band Asst Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales...

  • Hiring For VRM Channel

    2 weeks ago

    Dombivli, Navi Mumbai, Thane, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Greetings from Kotak Life InsuranceWe are Currently hiring For a Unit Manager in VRM Channel ( Virtual Relationship Manager).If you are interested in sales and want to earn good incentives along with career then share your resume on kli.krunali- or call on Location: ThaneKey Responsibilities:Handle insurance leads exclusively by conducting calls to sell...

  • (3 Days Left) Relationship Manager Customer Engagement

    18 hours ago

    Visakhapatnam, India Kotak Mahindra Bank Limited Full time

    Job Description (DESIGNATION) Transaction Banking Group ROCE ( Relationship Officer Customer Engagement) Location Hyderabad Reporting Relationships RCEM ( Regional Customer Engagement Manager ) Position Grade M2 ` Job Role: 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C...

  • High Salary: 811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM

    18 hours ago

    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description Job Role - Develops and expands existing High Net worth Customer relationships for liabilities - Deepens relationships sourcing family accounts - Cross sells bank products & builds penetration for remote banking channels like net/mobile banking - Informs customers of new products or product enhancements to further expand the banking...

  • CEC-Relationship Officer Customer Engagement

    18 hours ago

    Surat, India Kotak Mahindra Bank Limited Full time

    Job Description CEC-Relationship Officer Customer Engagement (ROCE)-BRANCH BANKING-RO-CE India JOB DESCRIPTION Job Role . Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers. . Sources new bank customers through Lead generation model and responsible for conversion from...

  • Field Sales Officer

    6 days ago

    Thane District, Maharashtra, India Humaniquee Full time

    Profile - VRM AND branch banking location - Mumbai Experience - 1 to 2 years in insureance **Salary**: ₹17,000.00 - ₹26,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1...

  • SKY-Phygital RM-Branch Banking-RO-CE

    18 hours ago

    Delhi, India Kotak Mahindra Bank Limited Full time

    Job Description CEC-Relationship Officer Customer Engagement (ROCE)-BRANCH BANKING-RO-CE India JOB DESCRIPTION Job Role: . Enhancement of Deposit pool from Customers . Establishing standards and delivery of service . Sale of non-deposit products. Cross selling targets progressively . Sale of MF and Insurance products . Fee Income . Branch Administration ....

  • Assistant Vice President,Treasures Investment Counsellor, Consumer Banking Group

    2 weeks ago

    DBIL, Noida, Uttar Pradesh, India at DBS Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Assistant Vice President,Treasures Investment Counsellor, Consumer Banking Group - (WD Business Function DBS Consumer Banking Group is in a unique position to our customers realize thedreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance,...

  • Virtual Elite Banker-First Wealth

    2 weeks ago

    Hyderabad, Mumbai, Thane, India HY Fly Consultancy Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Payroll: BankManage & grow HNI relationships virtuallyOffer tailored wealth solutions (Investments, Loans, Insurance)Acquire clients via referrals & outbound callsMeet sales & revenue targetsEnsure top-notch service & complianceAge Limit-28 Required Candidate profileMinimum 2+ years in Retail Banking / Wealth Management Preferred BackgroundsVRM-Virtual...