Cec-subject Matter Expert-vrm-branch Banking-vrm

2 days ago

Thane, India Kotak Mahindra Full time

Job Role:
Manage the K-VRM desk. Ensure all request received are actioned within TAT.
Maintain & release K-VRM dashboard.
Manage the VRM inbound helpline, both mapped & unmapped customers.
Assist the team coach with OJT incase batch > 12 officers.
To take customer escalations on calls taken by new officers.
Ensure workstation and system IDs readiness.
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process

**Job Description**:
Graduate
Minimum 1.8 Yrs experience with Kotak’s contact center and excellent on product/process knowledge
Minimum Rating of P3 in the appraisal
Excellent communication skills - Verbal & Written
Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays
Good listening skills and strong communication abilities.
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

  • CEC-Relationship Manager-VRM-BRANCH BANKING-VRM

    2 weeks ago

    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards,...

  • ▷ [Apply in 3 Minutes] Cec-relationship Manager-vrm-branch Banking-vrm

    2 weeks ago

    Thane, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBLDegree Level Bachelor s Degree Job Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity...

  • Hiring For VRM Channel

    3 days ago

    Dombivli, Navi Mumbai, Thane, India Kotak Life Insurance Full time ₹ 5,40,000 - ₹ 12,00,000 per year

    Greetings from Kotak Life InsuranceWe are Currently hiring For a Unit Manager in VRM Channel ( Virtual Relationship Manager).If you are interested in sales and want to earn good incentives along with career then share your resume on kli.krunali- or call on Location: ThaneKey Responsibilities:Handle insurance leads exclusively by conducting calls to sell...

  • Relationship Manager Customer Engagement

    2 weeks ago

    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 brancheswith approx. 1000 to 1500 customers will be mapped ) 2. Cross sell of Asset ( HL, LAP, CL,PL, GL, WC, CV ) Liability ( CA, SA TD) and Third Party & Investment Products ( LI GI Trinity &...

  • Relationship Manager Customer Engagement

    2 weeks ago

    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description (DESIGNATION) Transaction Banking Group ROCE ( Relationship Officer - Customer Engagement) Location Hyderabad Number of Positions 12 Reporting Relationships RCEM ( Regional Customer Engagement Manager ) Position Grade M2 ` Job Role: 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat...

  • Rm-global Indian-branch Banking-vrm

    2 days ago

    Thane, India Kotak Mahindra Full time

    **JD - “RM - Global Indian”** - Department - CEC (SKY Branch) - Location - Thane and Hyderabad - Number of Positions - Reporting Relationships - Position Grade - M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions...

  • 15h Left! Cec-relationship Manager-nrc-branch Banking-vrm

    1 week ago

    Thane, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree JD - RM - Global Indian Department CEC SKY Branch Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client identify opportunities and matching these...

  • Kotak Mahindra Bank Ltd

    2 days ago

    Bengaluru, Hyderabad, Thane, India Career Empower Full time ₹ 3,50,000 - ₹ 6,00,000 per year

    Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.=> This will be permanently working from office only (Not a Work From

  • Rm-global Indian-branch Banking-vrm

    4 days ago

    Thane, MH, IN Kotak Mahindra Bank Full time

    JD - RM - Global Indian Department CEC SKY Branch Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client identify opportunities and matching these opportunities to...

  • Sky Branch

    1 week ago

    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income...