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4 days ago
Greetings from Kotak Life Insurance
We are Currently hiring For a Unit Manager in VRM Channel ( Virtual Relationship Manager).
If you are interested in sales and want to earn good incentives along with career then share your resume on kli.nishmitha- or call on
Location: Thane, Hyderabad
Key Responsibilities:
- Handle insurance leads exclusively by conducting calls to sell insurance products, leveraging relevant experience from similar roles in competitor organizations.
- Drive insurance sales with assigned customers mapped to the VRM.
- Deliver outcomes aligned with key metrics such as NPS, service levels, service quality, and sales performance.
- Ensure high-quality communication while meeting productivity and service benchmarks.
- Provide a consistent and delightful customer service experience, ensuring timely resolution of queries and issues.
- Adhere to information security protocols and quality process standards.
- Stay updated and comply with any process-related updates or changes.
- Actively implement feedback from Team Leaders, or Quality Analysts to enhance performance.
Job Requirements:
- Minimum educational qualification: Graduate.
- Employment gaps exceeding one month are not acceptable.
- A minimum of one year of tenure in the current organization is mandatory.
- Strong conversational and English communication skills are essential.
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