
Training Manager For Virtual
2 days ago
Hi All,
We are hiring at Kotak Life Insurance for the below vacancy,
Interested candidates can mail their resume on kli.jayshree-
Role Overview:
We are seeking a dynamic and experienced Training Manager to lead the learning and development initiatives for our Virtual Relationship Manager (VRM) teams operating in the Call Centre (CC) and Life Insurance (LI) verticals. The ideal candidate will be responsible for designing, implementing, and evaluating training programs that enhance the performance, compliance, and customer engagement capabilities of VRMs.
Location: Thane & Hyderabad
Key Responsibilities:
Training Strategy & Design
Develop and implement comprehensive training programs tailored to VRM roles in CC and LI.
Align training content with business goals, regulatory requirements, and customer service excellence.
Content Development
Create engaging training materials including presentations, manuals, e-learning modules, and assessments.
Collaborate with product, compliance, and sales teams to ensure accuracy and relevance of content.
Delivery & Facilitation
Conduct onboarding and refresher training sessions for new and existing VRMs.
Facilitate workshops, role-plays, and simulations to enhance soft skills, product knowledge, and sales techniques.
Performance Monitoring
Track training effectiveness through assessments, feedback, and performance metrics.
Identify skill gaps and recommend targeted interventions.
Stakeholder Collaboration
Work closely with HR, Operations, and Business Heads to align training with organizational needs.
Support change management initiatives and new product launches through training.
Compliance & Quality
Ensure all training programs adhere to regulatory standards and internal policies.
- Maintain training records and audit readiness.
Qualifications & Experience:
- Bachelors degree (Masters preferred) in HR, Business, Education, or related field.
- 5+ years of experience in training, preferably in BFSI, Call Centre, or Insurance domains.
- Strong understanding of Life Insurance products and virtual relationship management.
- Experience with digital training platforms and LMS tools.
Skills Required:
- Excellent communication and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple training projects simultaneously.
- Proficiency in MS Office and e-learning tools.
- Empathy, patience, and a passion for people development.
-
Virtual Relationship Manager
4 days ago
Dombivli, Navi Mumbai, Thane, India Kotak Life Insurance Full time ₹ 8,00,000 - ₹ 12,00,000 per yearInterested Candidates can share cv on or Virtual Relationship ManagerJob Responsibilities:Responsible for generating revenue& business targets, through the team of bank VRMs mapped.Build rapport and provide quick responses/ solutions to bank stakeholders.Training & mentoring of the mapped bank VRMs/ VerifiersDrive sales targets through different initiatives...
-
Test Data Management
3 weeks ago
Hyderabad, India Virtual Labs Inc. Full timeCompany Overview Virtual Labs Inc., headquartered in Flushing, New York, is renowned for delivering exceptional services in staffing and recruiting. With a focus on web and mobile application development, Virtual Labs enhances business capabilities and accelerates growth in todays digital landscape. Employing over 500 skilled professionals, the company is...
-
Virtualization Consultant
5 hours ago
Hyderabad, Telangana, India Locuz Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Title: Virtualization Engineer (Veeam, VMware, Citrix, Nutanix) (L3)Location: HyderabadJob Type: Full-TimeShift: 24/7 Support | 5 Days a WeekExperience Required: 8 Years & AboveVirtualization Engineer (Veeam, VMware, Citrix, Nutanix)Job Summary:We are seeking an experienced and highly skilled Virtualization Engineer to join our Managed Service Provider...
-
Assistant Manager Training
5 days ago
Hyderabad, Telangana, India Lulu Group Full time ₹ 5,00,000 - ₹ 12,00,000 per yearGreeting from LuLu Group India We are hiring an Assistant Manager Training & Development for our prestigious project, LuLu Mall Hyderabad Location: Hyderabad KukatpallyExperience: 4-7 YearsLanguage Preference: Proficiency in Telugu and English, Malayalam & Hindi will be an added advantageThe Assistant Manager Training & Development is responsible for...
-
Senior Virtualization Engineer
6 hours ago
Hyderabad, Telangana, India Ahead Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...
-
Senior Staff Software Engineer
2 weeks ago
Hyderabad, India Mulya Technologies Full timeSenior Staff Software Engineer - Hypervisor Virtualization and Virtualization Research Bangalore / HyderabadFounded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Hyderabad/ BangaloreOur pay comprehensively beats "ALL" Semiconductor product players in the Indian market.The Cloud Software...
-
Senior Staff Software Engineer
2 weeks ago
Hyderabad, India Mulya Technologies Full timeSenior Staff Software Engineer - Hypervisor Virtualization and Virtualization Research Bangalore / Hyderabad Founded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Hyderabad/ Bangalore Our pay comprehensively beats "ALL" Semiconductor product players in the Indian market. The Cloud Software...
-
Senior Staff Software Engineer
2 weeks ago
Hyderabad, India Mulya Technologies Full timeSenior Staff Software Engineer - Hypervisor Virtualization and Virtualization Research Bangalore / Hyderabad Founded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Hyderabad/ Bangalore Our pay comprehensively beats "ALL" Semiconductor product players in the Indian market. The Cloud Software...
-
Virtualization Engineer
4 weeks ago
Hyderabad, India C1 Full timeJob Description Key Deliverables - Administer VMware, Avaya, Cisco, and other virtual infrastructure technologies - Provide Tier III support, investigating and resolving incidents - Monitor performance and capacity, reporting on system health - Ensure timely resolution of issues according to SLA's Role Responsibilities - Provide day-to-day support for...
-
Senior Staff Software Engineer
2 weeks ago
hyderabad, India Mulya Technologies Full timeSenior Staff Software Engineer - Hypervisor Virtualization and Virtualization Research Bangalore / HyderabadFounded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Hyderabad/ BangaloreOur pay comprehensively beats "ALL" Semiconductor product players in the Indian market.The Cloud Software...