Cec-relationship Manager-vrm-branch Banking-vrm
4 hours ago
Job Category KMBL Degree Level Bachelor s Degree CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role o To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets o This ski Description for Internal Candidates Job Role To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets This skill will also do sales with assigned customer based mapped to them Measure of outcomes - NPS Service Level Service Quality and Sales Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience including timely resolution of customer queries issues Complete the logs specified by the process End-of-day target Adherence to Information Security norms quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements Should be a least graduate No western line candidates to be scheduled kindly hunt profiles residing near to Thane Should not have employment gap for more than a month Should have at least completed a year in current org Better soft skills - conversational skills and English versant scores 7 Flexible to work on rotational week offs Same Posting Description for Internal and External Candidates
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Thane, MH, IN Kotak Mahindra Bank Full timeCEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role o To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets o This...
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Cec-relationship Manager-vrm-branch Banking-vrm
3 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBLDegree Level Bachelor s Degree Job Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity Meet cost to...
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Sky Affluent Vrm
3 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree The Sky Affluent VRM-Lead will be a key member of the Sky Channel-VRM - Support department responsible for overseeing and developing our VRM strategies for affluent customers This role requires a visionary leader who can navigate the unique needs of this customer segment ensuring their financial goals are met...
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description As the Team Leader for VRM 811 in Digital Banking Kotak 811-VRM, you will play a pivotal role in driving sales and managing a high-performing team. Your primary focus will be to develop and execute strategies that enhance customer engagement and acquisition, leveraging the power of digital banking solutions. This role offers a unique blend of...
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Sky CA Classic
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description As a CEC Relationship Manager - VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel. This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking...
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Sky Affluent VRM
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description The Sky Affluent VRM-Lead will be a key member of the Sky Channel-VRM - Support department, responsible for overseeing and developing our VRM strategies for affluent customers. This role requires a visionary leader who can navigate the unique needs of this customer segment, ensuring their financial goals are met with tailored solutions. The...
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Sky VRM
4 days ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as...
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Sky Affluent VRM-Sky Channel-VRM
2 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description Role Overview The Solitaire VRM Support role focuses on managing and deepening relationships with Privy and Solitaire segment customers through telephonic and digital engagement. The position ensures superior customer experience, cross-selling of banking and investment products, and compliance with regulatory norms. Key Responsibilities -...
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Rm-global Indian-branch Banking-vrm
3 weeks ago
Thane, MH, IN Kotak Mahindra Bank Full timeJD - RM - Global Indian Department CEC SKY Branch Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client identify opportunities and matching these opportunities to products solutions provided by Kotak Group Generate...
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India - Maharashtra - Pune - DBIL DBS Full timeBusiness Function:As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...