
Cec-relationship Manager-vrm-branch Banking-vrm
19 hours ago
Job Category KMBL Degree Level Bachelor s Degree CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role o To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets o This ski Description for Internal Candidates Job Role To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets This skill will also do sales with assigned customer based mapped to them Measure of outcomes - NPS Service Level Service Quality and Sales Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience including timely resolution of customer queries issues Complete the logs specified by the process End-of-day target Adherence to Information Security norms quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements Should be a least graduate No western line candidates to be scheduled kindly hunt profiles residing near to Thane Should not have employment gap for more than a month Should have at least completed a year in current org Better soft skills - conversational skills and English versant scores 7 Flexible to work on rotational week offs Same Posting Description for Internal and External Candidates
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CEC-Relationship Manager-VRM-BRANCH BANKING-VRM
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards,...
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Thane, India Kotak Mahindra Full timeJob Role: Manage the K-VRM desk. Ensure all request received are actioned within TAT. Maintain & release K-VRM dashboard. Manage the VRM inbound helpline, both mapped & unmapped customers. Assist the team coach with OJT incase batch > 12 officers. To take customer escalations on calls taken by new officers. Ensure workstation and system IDs...
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Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBLDegree Level Bachelor s Degree Job Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity...
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Relationship Manager Customer Engagement
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 brancheswith approx. 1000 to 1500 customers will be mapped ) 2. Cross sell of Asset ( HL, LAP, CL,PL, GL, WC, CV ) Liability ( CA, SA TD) and Third Party & Investment Products ( LI GI Trinity &...
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Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree JD - RM - Global Indian Department CEC SKY Branch Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client identify opportunities and matching these...
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Thane, MH, IN Kotak Mahindra Bank Full timeJob Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity Meet cost to income ratios as determined by Score...
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Vrm - Call Center Executive
8 hours ago
CBD Belapur, Navi Mumbai, Maharashtra, India Computer Age Management Services (CAMS) Full time**VRM- Mutual Fund** - Drive sales of banking and financial products through virtual channels - Ensure, the VRM is engaging with all his customers regularly and in a proper manner - To ensure that each VRM meets the defined objectives of the Portfolios - Review of the leads sheet for each VRM and ensuring the latest lead status is updated - Provide tailored...
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Relationship Manager Customer Engagement
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description (DESIGNATION) Transaction Banking Group ROCE ( Relationship Officer - Customer Engagement) Location Hyderabad Number of Positions 12 Reporting Relationships RCEM ( Regional Customer Engagement Manager ) Position Grade M2 ` Job Role: 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat...
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Hiring For VRM Channel
1 week ago
Dombivli, Navi Mumbai, Thane, India Kotak Life Insurance Full time ₹ 5,40,000 - ₹ 12,00,000 per yearGreetings from Kotak Life InsuranceWe are Currently hiring For a Unit Manager in VRM Channel ( Virtual Relationship Manager).If you are interested in sales and want to earn good incentives along with career then share your resume on kli.krunali- or call on Location: ThaneKey Responsibilities:Handle insurance leads exclusively by conducting calls to sell...
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Rm-global Indian-branch Banking-vrm
1 week ago
Thane, India Kotak Mahindra Full time**JD - “RM - Global Indian”** - Department - CEC (SKY Branch) - Location - Thane and Hyderabad - Number of Positions - Reporting Relationships - Position Grade - M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions...