Pre Sales

3 weeks ago

Mumbai, Maharashtra, India BelleVie Full time
About BelleVie

We are a Premium Lifestyle Home Super App who understand the needs of residents, societies and brands, thus bringing together a holistic solution which provides a seamless & differentiated user experience.

Our consumers are at the heart of what we are building and our vision is to provide a "Lifestyle Experience" to our users which is unparalleled, thereby enabling consumers to "Live the Good Life".

About the Role

We are looking for a proactive and results-oriented Pre-Sales Associate to join our real estate rental and resale division. This role involves engaging with potential customers through outbound calling, qualifying leads, and scheduling property site visits. As the first point of contact, you will play a vital role in building our customer pipeline and ensuring a seamless experience for clients.

Key Responsibilities

- Conduct daily outbound calls to prospects generated via campaigns, property portals, and referrals.
- Qualify leads based on customer requirements, including budget, location, and property preferences.
- Schedule site visits for Relationship Associates and ensure coordination with the client.
- Provide clear and accurate information regarding the company's services, available properties, and packages.
- Maintain complete lead details, interaction history, and follow-up notes in CRM/lead tracking tools.
- Share daily/weekly performance reports including call summaries, lead status, and visit schedules.
- Follow up with clients post-visit and update their feedback for the sales team.
- Work closely with the sales and operations team to ensure a smooth client experience.

Candidate Requirements

- Graduation (any stream); real estate experience is a plus
- 0–2 years of experience in telesales, customer service, or pre-sales (real estate preferred but not mandatory)
- Excellent verbal communication skills in English (Regional language is a plus)
- Comfortable working in a performance-driven, target-based environment
- Basic proficiency in Excel and lead management tools
- Positive attitude, high energy, and a customer-first approach

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