Technical Associate – Service Desk
17 hours ago
Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Technical Associate - Service Desk In this role individual need to provide Level 1 support services with knowledge of Technical Service desk Strong customer service orientation Responsibilities Provide technical support on Calls Chats Windows MAC troubleshooting Active Directory Basic Networking Win NT 2000 MS Office 2007 2010 O365 Qualifications we seek in you Minimum Qualifications Bachelor s Degree required Preferably in Computer Science Information Systems or related field Excellent Communication skills Preferred Qualifications Skills Good written and presentation Verbal communication skills with experience of customer interfacing role In-depth requirement understanding skills Good analytical and problem-solving ability Interpersonal efficiency and positive attitude Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training
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Technical Associate Service Desk
2 days ago
Hyderabad, India Genpact Full timeJob Description Inviting applications for the role of Technical Associate - Service Desk In this role, individual need to provide Level 1 support services with knowledge of Technical/Service desk. Strong customer service orientation. Responsibilities - Provide technical support on Calls/Chats - Windows & MAC troubleshooting - Active Directory - Basic...
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Technical Associate – Service Desk
7 days ago
Hyderabad, Telangana, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...
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Service Desk Associate
1 week ago
Hyderabad, Telangana, India Bangalore Strategic Solution Full time**Designation** **Service desk Associate** **Language: English (Read + Write + Speak)** **Type Of Support: Voice process** **Shift Pattern: Rotational Shifts (Includes Night Shift 24/7)** **Week Off Pattern: 2 week off not necessarily to be Sat & Sun can be any 2 days in a week Work place: Bangalore, Pune, Hyderabad, Chennai, Coimbatore** **Experience:...
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Technical Associate
2 weeks ago
Hyderabad, India Genpact Full timeReady to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter,...
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Technical Associate Service Desk
1 week ago
Hyderabad, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
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Lead Service Desk
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Hyderabad, Telangana, India OSI Digital Full timeServiceDesk - Location Hyderabad INDIA Job Title Lead - ServiceDesk Account Admin Experience 10 - 12 Years OSI Digital is looking for service desk associate lead engineers having technical and operational skills in service desk management to support systems operational excellence while focusing on business user experience This position will have an...
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Hyderabad, India Genpact Full timeJob Description Inviting applications for the role of Technical Associate - Service Desk and Monitoring A Service Desk role involves providing technical support ( Phone /chat /email Self-service )and resolving IT-related issues to ensure smooth business operations and monitoring the infrastructure. Responsibilities - Handle the issues/request reported...
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Technical Associate Service Desk
3 weeks ago
Hyderabad, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
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Service Desk Associate
1 week ago
Hyderabad, Telangana, India Genesis HR Services Full timeRequired Exp - Min. 2 Years in IT Service Desk (International Voice) Designation - Technical Process Specialist Skills Required - EOP / MS Exchange/ Office 365 / MS outlook / Shareoint / MS Teams CTC- Upto 6 LPA Fixed + Allowances + Incentves (45k in hand) Notice - Immediate Graduate Location - Hyderabad (Gachibowli) Exp Considered only After...
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Technical Associate
4 days ago
Hyderabad, India Genpact Full timeJob Description Inviting applications for the role of Technical Associate - Service Desk L1 Responsibilities - Handle the issues/request reported through various ticketing tool within agreed SLA's - You should handle Voice and Non-Voice tickets simultaneously. - Responsible for executive leadership and Board members IT support. - Advanced understanding of...
