Technical Associate Service Desk

2 days ago


Hyderabad, India Genpact Full time

Job Description Inviting applications for the role of Technical Associate - Service Desk In this role, individual need to provide Level 1 support services with knowledge of Technical/Service desk. Strong customer service orientation. Responsibilities - Provide technical support on Calls/Chats - Windows & MAC troubleshooting - Active Directory - Basic Networking - Win NT/2000 - MS Office 2007, 2010. O365 Qualifications we seek in you Minimum Qualifications - Bachelor%27s Degree required. Preferably in Computer Science, Information Systems, or related field. - Excellent Communication skills Preferred Qualifications/ Skills . Good written and presentation . Verbal communication skills with experience of customer interfacing role . In-depth requirement understanding skills . Good analytical and problem-solving ability . Interpersonal efficiency, and positive attitude - - - - - -


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