Service Desk
3 days ago
**Must Have**:
People Management Skills - Service Desk Operations experience - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network, office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice platforms ITIL V4 Foundation - Infrastructure technical support experience - Willingness to work in night shifts and weekends
**Good to have**:
- CompTIA A+, N+, ITIL Foundation certification - Excellent communication skills
Qualifications :BACHELOR OF ENGINEERING
-
Supervisor Service Desk
5 days ago
Hyderabad, Telangana, India Diebold Nixdorf Full timeExpect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. - Provides front-line, supervision to a Service Desk team. - Within...
-
Service Desk Engineer
3 weeks ago
Hyderabad, Telangana, India OSI Digital Full timeServiceDesk Location Hyderabad INDIA Job Title ServiceDesk Engineer SD Analyst Experience 4 8 YearsOSI Digital is looking for a highly capable service desk analyst to assess and optimize the performance of our end-user IT systems and software You will be analyzing the performance of IT systems resolving IT equipment and software issues and providing IT...
-
Supervisor Service Desk
3 days ago
Hyderabad, Telangana, India Diebold Nixdorf Full timeProvides leadership and oversight to the Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN products...
-
Service Desk Lead
3 weeks ago
Hyderabad, Telangana, India, Telangana Tata Consultancy Services Full timeROLE : Service Desk LeadExp : 8 to 10Location : HyderabadJD:Manage and supervise Service Desk team members. Ensure adherence to ITIL processes and SLAs. Monitor ticket queues and prioritize critical issues. Provide escalation support for complex incidents. Conduct regular team meetings and performance reviews. Maintain and update knowledge base articles....
-
Hyderabad, Telangana, India NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Service desk hyd 15
2 weeks ago
Hyderabad, Telangana, India Zensar Technologies Full time**Role: Service Desk Agent** **Location: Hyderabad Zensar office** We are hiring a talented Service Desk Agent professional to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us. Be part of a team of technical experts, motivated by a desire to...
-
Service Desk Associate
3 days ago
Hyderabad, Telangana, India Genesis HR Services Full timeRequired Exp - Min. 2 Years in IT Service Desk (International Voice) Designation - Technical Process Specialist Skills Required - EOP / MS Exchange/ Office 365 / MS outlook / Shareoint / MS Teams CTC- Upto 6 LPA Fixed + Allowances + Incentves (45k in hand) Notice - Immediate Graduate Location - Hyderabad (Gachibowli) Exp Considered only After...
-
Service Desk Technician
3 days ago
Hyderabad, Telangana, India Cubic Corporation Full timeBusiness Unit: Cubic Transportation Systems Company Details: Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the...
-
Process Associate
5 days ago
Hyderabad, Telangana, India Genpact Full timeReady to build the future with AI?_ - At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work...
-
Service Desk-service Desk
2 weeks ago
Telangana, India Zensar Technologies Full timeWhat's this role about? Service Desk French & English Bi-lingual technical support. Here's how you'll contribute: - Experience with VDI, AD, O365, VPN, OneDrive, User device management & authentication issues. - Working experience on the latest RDP tools (TV, LogMeIn, Bomgar) and Ticketing tools (ITSM, SNOW, JIRA) - Preferable - ITIL best practices around...