▷ Apply in 3 Minutes Service Desk Engineer
17 hours ago
ServiceDesk Location Hyderabad INDIA Job Title ServiceDesk Engineer SD Analyst Experience 4 8 YearsOSI Digital is looking for a highly capable service desk analyst to assess and optimize the performance of our end-user IT systems and software You will be analyzing the performance of IT systems resolving IT equipment and software issues and providing IT support to our clients and personnel To ensure success as a service desk analyst you should exhibit sound knowledge of IT system analysis and experience in an IT support role A first-class service desk analyst will be someone whose IT expertise results in enhanced end-user support and system performance Responsibilities Deliver effective user experience and satisfaction by providing first-level support services on an assigned shift for 24 7 - 365 Days Provide L1 and L2 technical guidance in activities associated with identification prioritization resolution of reported problems through Phone RDP TeamViewer and MS Teams Preparing training manuals and FAQ materials for easy-access end-user guidance Making recommendations to optimize IT performance and to prevent future problems Candidate should be ready to work from office Required Skills Excellent verbal and written communication skills with email etiquette and customer service skills Minimum 3 years of experience in handling international customers IT ServiceDesk support Handling business user calls Incidents service requests application installations and break fixes Experience working on VDI AD management O365 and end user device management is required Hands on experience to handle VPN Network drives MS Suite and OneDrive authentication issues Good experience on latest RDP tools TV LogMeIn Bomgar and Ticketing tools ITSM SNOW JIRA Preferable - ITIL best practices around ServiceDesk Incident Request Management procedures We are not looking for someone who is Never worked on international customers call and technical support Never worked on end user computing issues onboarding offboarding on Active Directory Never worked on business users application issue like VPN MS Suite OneDrive MFA Printers
-
Hyderabad, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Hyderabad, Telangana, India Jobted IN C2 Full timeTo get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Software Engineering Job Details About Salesforce Salesforce is the 1 AI CRM where humans with agents drive customer success together Here ambition meets action Tech meets trust And...
-
Hyderabad, India Genpact Full timeExp: 1 to 3years Location: Hyderabad Notice Period: Immediate joiners Responsibilities • Ensure the 24/7/365 availability of all systems, applications, and infrastructure. • Understanding of IT processes and procedures and willingness to follow them. • Provisioning, De-provisioning & maintaining Active Directory user accounts on multiple...
-
Apply in 3 Minutes: Senior Accountant
1 week ago
Hyderabad, Telangana, India Jobted IN C2 Full timeTo get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Finance Job Details About Salesforce Salesforce is the 1 AI CRM where humans with agents drive customer success together Here ambition meets action Tech meets trust And innovation isn t a...
-
Software Engineering Lead Analyst
1 week ago
Hyderabad, Telangana, India Evernorth Health Services Full timeAbout Evernorth Evernorth Health Services a division of The Cigna Group NYSE CI creates pharmacy care and benefits solutions to improve health and increase vitality We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people About Evernorth ...
-
[Apply in 3 Minutes] Teamcenter Architect
16 hours ago
Hyderabad, India Jobted IN C2 Full timeAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...
-
Service Desk Analyst
7 days ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the JobThe Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams....
-
Software Engineer
17 hours ago
Hyderabad, Telangana, India Marriott Tech Accelerator Full timeAbout Marriott Marriott Tech Accelerator is part of Marriott International a global leader in hospitality Marriott International Inc is a leading American multinational company that operates a vast array of lodging brands including hotels and residential properties It consists of over 30 well-known brands and nearly 8 900 properties situated in 141...
-
Devops Developer
2 weeks ago
Hyderabad, Telangana, India NTT DATA Full timeReq ID 321814NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a DevOps Developer to join our team in Hyderabad Telangana IN-TG India IN NTT DATA Services currently seeks DevOps...
-
Service Desk Engineer Tier 3
2 weeks ago
Hyderabad, India Base8 Full timeJob Title: Service Desk Engineer Tier 3 Location: Hyderabad (Hybrid), Preferred candidate must be from HyderabadType: Full-Time Industry: IT Services and Consulting. Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management,...
