Service Desk L1

**Must Have**: People Management Skills - Service Desk Operations experience - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network, office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice...

Ticketing, Live calls, Monitoring. Ticketing tools - (prefer) service now Excellent Comm skills - English (as the person would be getting calls and querries from overseas (US/EU/Australia) **Important Notes**: **Experience: 2 years to 5 years of experience in an IT support/help desk environment.** **Resource will be responsible for handling UK client/...

**Who We Are**: Base8 provides technology and business consulting services to companies throughout the US and Canada under the XOverture, Cure8, and Forte brands. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly,...

Job Title Service Desk Engineer Experience 3-6 Years Location Hyderabad India OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems operational excellence while focusing on business user experience This position will have an opportunity to grow to the next level as Lead...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

ROLE : SERVICE DESK (Technical Voice Support) - LOCATION : PUNE & BANGALORE INTERVIEW LOCATION : HYDERABAD JOB DESIGNATION : IT service desk JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other...

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**Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...

Job Description Inviting applications for the role ofTechnical Associate - Service Desk L1 This role entails providing initial troubleshooting and technical assistance to end-users, ensuring prompt resolution of their technical concerns. They serve as the frontline support for addressing hardware, software, and network-related issues, delivering quality...

Job Description Inviting applications for the role of Process Associate - Service Desk L1 Responsibilities .Handle the issues/request reported through various ticketing tool within agreed SLA's .You should handle Voice and Non-Voice tickets simultaneously. .Responsible for executive leadership and Board members IT support. .Advanced understanding of...