
Service Desk L1 Technician
3 weeks ago
Milestone Technologies is actively searching for a highly skilled Service Desk L1 Technician to contribute to the effective management of IT operations and application support As part of our IT team candidates must be technology enthusiasts with a commitment to delivering exceptional technical and non-technical support outstanding customer service and timely solutions The ideal candidate thrives in a fast-paced high-pressure environment Responsibilities Act as the primary contact for all internal IT support requests Provide hardware software and account Service Desk support and technical education to end users on various devices Troubleshoot Mac Windows and Linux software and hardware through service desk walk-ups chat video conference and Jira Set up mobile phones MDM email VPN and internet access for users via the secure company network Triage assign resolve or escalate all incoming tickets Perform general Network troubleshooting for network connectivity issues digital authentication remote access secure Wi-Fi and wired connectivity Procure provision and deploy equipment for end users Work with external vendors for procurement and services Onboarding administration including preparing new hire hardware for deployment and educating new hires on software and technology-related procedures Perform set-ups break-downs and transports equipment for new and existing end users Manage AV equipment tickets and drive resolutions through the Jira ticketing system Examine design and implement new internal procedures to improve office procedures Collaborate with software and hardware vendors to solve technical issues Deep understanding of root-cause analysis and strong knowledge of Mac OS architecture Resolve issues ranging from registry conflicts to system crashes for Windows and Mac OS Working knowledge of various technologies including Active Directory Google Apps for Business cloud storage services basic terminal command knowledge communications and video conferencing tools Basic understanding of networks including TCP IP UDP IP schemas LAN WAN design and administration and wireless networking Skills and Qualifications Previous customer service experience Strong troubleshooting skills for Mac Windows and Linux environments Familiarity with Crestron Extron Revolab and video conferencing technologies Understanding of analog and digital signal flow cable termination experience is a plus Excellent interpersonal communication skills and the ability to simplify explanations of complex technical issues Ability to work with limited supervision adapt to changing needs and stay focused while performing repetitive tasks Self-motivated detail-oriented and able to work in a team environment Fluent in both the local language and English
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High Salary Service Desk Technician L1
3 weeks ago
Hyderabad, Telangana, India Milestone Technologies Full timeMilestone Technologies Inc is seeking a Service Desk Technician L1 to support the management of IT Operations This position is responsible for maintaining quality IT Help Desk services and driving change for the business Our goal is to provide excellent technical and non-technical support with outstanding customer service and timeliness This position is...
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Service Desk Engineer
2 days ago
Hyderabad, Telangana, India Mobilution It Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole OverviewJoin our IT Service Desk to support end users over voice, email, and chat for an international (UK) client. You will log and resolve tickets in ServiceNow, provide remote troubleshooting, and ensure clear, professional communication across 24x7 rotational shifts from office. Strong English and stakeholder handling are essential.Required...
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Service Desk Lead
2 days ago
Hyderabad, Telangana, India HTC Global Services Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRole: Service Desk LeadLocation: Hyderabad, IndiaWork Mode: Work from Office 5 days a weekShift: 24x7 rotational support (including night shifts aligned to US hours)Experience Required: 5 – 8 years in IT Service Desk/Support, with at least 2 years in a Leadership or Supervisory roleEmployment Type: Full-timeAbout the RoleWe are seeking an experienced...
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Service Desk Operations
2 days ago
Hyderabad, Telangana, India Vialto Partners Full time ₹ 1,00,00,000 - ₹ 3,00,00,000 per yearCompany DescriptionVialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and effectively manage their global mobility programs in a...
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L1 Technical Services Specialist
2 weeks ago
Hyderabad, Telangana, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000L1 Support Engineer (Office 365)We are seeking a highly skilled and customer-focused L1 Support Engineer to join our team. As a first-line technical support specialist, you will be responsible for providing expert assistance to end-users across various Microsoft 365 services and desktop environments.
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IT Service Desk Technician
1 week ago
Hyderabad, Telangana, India Bridge33 Capital Full time US$ 14,400 - US$ 18,000 per yearPOSITION SUMMARY: Bridge33 Capital is a fast-growing, vertically integrated private equity firm focused on open-air strip retail.We are seeking an IT Service Desk Technician to work closely with our Technology Systems Manager. Ideal candidates must have a passion for technology and enjoy helping others solve technical issues. Exhibit a willingness to learn,...
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IT Technician L1
2 days ago
Hyderabad, Telangana, India Wise Full time ₹ 4,90,000 per yearCompany DescriptionWise is a global technology company, building the best way to move and manage the world's money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of...
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IT Technician L1
2 days ago
Hyderabad, Telangana, India Wise Full time ₹ 4,90,000 per yearCompany Description Wise is a global technology company, building the best way to move and manage the world's money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of...
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Service Desk Technician
3 weeks ago
Hyderabad, Telangana, India Cubic Full timeBusiness Unit Cubic Transportation SystemsCompany Details When you join Cubic you become part of a company that creates and delivers technology solutions in transportation to make peoples lives easier by simplifying their daily journeys and defense capabilities to help promote mission success and safety for those who serve their nation Led by our talented...
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Hiring For L1 Support
4 days ago
Hyderabad, Telangana, India KVC CONSULTANTS LTD Full time ₹ 48,000 - ₹ 72,000 per yearGreetings From KVC CONSULTANTS,JOB DESCRIPTION::GRADUATES WITH 1 YEAR EXP -- SALARY IS Rs 4 LPAGRADUATES WITH 1 YEAR EXP -- SALARY IS Rs 6 LPAJob Description:Technical Help Desk Support (L1) FOR THE LARGEST IT SECTOR CO IN INDIAMin 2 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution).Experience in Voice and email...