Service Desk
1 day ago
**JD: Service Desk**
**Location : Hyderabad**
**Experience : 1.7 to 3 Years**
**Shift : 24/7 rotational (5 days Work from office)**
**Job Summary**
**Responsibilities**
- Inventory of storage spaces stocking and maintenance of IT vending machines. Level 1 video conferencing support including troubleshooting of video conferencing equipment and inspection of video conferencing spaces and technical support of event spaces and events.
- Proficient in end-user network troubleshooting tools and practices Requirements Proven experience as a help desk technician or IT support technician Strong understanding and troubleshooting resolution skills of computer systems mobile devices and other tech products including mobile device management MDM iOS Android Mac Windows and Linux operating systems.
- Ability to diagnose and resolve basic to moderately complex enduser technical issues Proficiency in English excellent task management verbal and written communication skills Customer-oriented technical professional Technical support professional with 1.7 to 3 years’ experience in the IT technical support field focused on enduser support
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