Service Desk Associate

Job Description Inviting applications for the role of Technical Associate - Service Desk In this role, individual need to provide Level 1 support services with knowledge of Technical/Service desk. Strong customer service orientation. Responsibilities - Provide technical support on Calls/Chats - Windows & MAC troubleshooting - Active Directory - Basic...

ServiceDesk Location Hyderabad INDIA Job Title ServiceDesk Engineer SD Analyst Experience 4 8 YearsOSI Digital is looking for a highly capable service desk analyst to assess and optimize the performance of our end-user IT systems and software You will be analyzing the performance of IT systems resolving IT equipment and software issues and providing IT...

Associate Lead Service DeskExperience: 8+ YrsLocation: HyderabadOSI Digital is looking for service desk associate lead engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead /...

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale...

**Description**: **Job Summary**: **Key Responsibilities**: - Provide first-line technical support to end users, addressing issues related to Windows and MacOS operating systems. - Manage and resolve incidents efficiently, ensuring mínimal disruption to business operations. - Handle the IT Service Centre queue, providing walk-in support to staff reporting...

**Must Have**: People Management Skills - Service Desk Operations experience - Excellent English language voice and written com skills Basic Infra L1 experience (windows, network, office 365, MS Dynamics, Bomgar ,Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice...

What's this role about? Service Desk French & English Bi-lingual technical support. Here's how you'll contribute: - Experience with VDI, AD, O365, VPN, OneDrive, User device management & authentication issues. - Working experience on the latest RDP tools (TV, LogMeIn, Bomgar) and Ticketing tools (ITSM, SNOW, JIRA) - Preferable - ITIL best practices around...

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. - Provides front-line, supervision to a Service Desk team. - Within...

Ready to build the future with AI?_ - At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work...