Sr Customer Success Consultant

2 weeks ago


Gurgaon, Haryana, India MTAP Technologies Full time
Job Description

Key Deliverables

- Implement and support Safetrax for corporate and fleet clients
- Act as a single point of contact for client satisfaction and issue resolution
- Develop and execute short- and long-term growth strategies for accounts
- Drive client success through automation and consultative engagement

Role Responsibilities

- Manage client queries and provide timely resolutions
- Align internal teams for smooth project delivery and support
- Maintain strong client relationships to grow account value
- Communicate product value and successfully manage client negotiations

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