Bizom - Growth Consultant

GROWTH CONSULTANT Role Overview Passionate about customer obsession We live and breathe it If you re a curious soul ready to roll up your sleeves and solve customer challenges we have a treat for you We re after hardworking high-energy and innovative folks who thrive on teaming with enterprise clients to crack those tough nuts Join us and be part of a team dedicated to delivering outstanding customer experiences Location - Bangalore Delhi NCR Mumbai Roles and Responsibilities Handling end-to-end implementation of Bizom a leading SaaS cloud-based supply chain automation product for the FMCG industry Understanding of software architecture and configuration of the product to match customer requirements Working with Master data assisting with service requests and troubleshooting problems with data Client Interaction- Handle clients and communicate client s requirements to internal teams Coordinate with respective stakeholders and provide technical assistance to clients within SLA Helping customers generate reports and offering thorough expertise to customers on the product and its usage Document the client s requirements and get a sign-off Quality check of deliverables and conduct UAT with the client and get sign-off Ensure the user s adoption post-go-live and share a regular update with the client Requirements Excellent communication skills Written and Verbal strong documentation skills Computer and mobile-savvy with moderate knowledge of MS Excel Understanding of the FMCG business model Willingness and eagerness to work in a high-pressure fast-growing start-up environment Experience in SaaS Product Onboarding and support will be an added advantage What is it like to work with our Customer Success team The Mantra of getting ahead is getting a kick out of everything you do Spreading our wings overseas Work with highly ambitious and result oriented people from across the globe Own and develop your own strategies and Fly with them Be a pillar of a fast-paced high growth business that gives you the opportunity to manage projects for Fortune 500 companies and other enterprise clients across the globe Become the key consultant and get an in-depth insight about the vertical by becoming an expert in the Vertical Drive business outcomes by helping customers shift to mobile first technologies and impact the lives of numerous people Why Mobisy We are happy souls working together and having each other s back People Product and Profit is our motto Fly beyond your imagination we believe in giving wings to your passion No Kinder-garden here We fall we learn and we stick together like chewing gum We jam together Whether it s a code a pitch or a plan collaboration is our secret sauce We win as one Little things add up We believe in compounding small efforts every day lead to big magical outcomes We trust in our association and give free rein to our employees to act explore and deliver sustainable results We celebrate success hard and failures even harder It s always a collective win or a collective miss Have buddies mentors but be your own boss It goes hand in hand Know your people Talk chat learn and share access anyone in the family anytime Stay quiet Stay foolish We speak up do the right thing and always keep our clients and company in mind We roll up our sleeves get our hands dirty dream big and achieve together What Will you get while working with Mobisy Work is Fun - We believe work is fun and we go the extra mile to make sure you enjoy what you do every single day Design Your Own Role - You don t just fit into a job we let you shape it Take up what excites you and we ll back you with trust and responsibility Freedom to Own Your Work - Less rules more trust You get the freedom to figure things out your way with the right support when needed Take Full Ownership - It s your ship You steer it You own it You make things happen Grow into a Leader - This isn t just a job it s your launchpad to becoming a strong independent leader People Come First - Always We back our people through thick and thin That s our culture Stay Fit Feel Good - We care about your health with fitness activities sports and regular wellness sessions to keep you balanced Happy Tummy Happy You - Enjoy fresh tasty meals every day at our very own in- house cafeteria We take food seriously What will you not get Punch In Punch Out Culture - We hate login-logout rules Du-uh we re not in school We care about outcomes not clock-watching Spoon-Feeding - No hand-holding here You ll get all the support you need but you re expected to take charge and carve your own path If you find the above details interesting we encourage you to apply We are building a diverse team whose skills balance and complement one another Mobisy Technologies is an equal opportunity employer and we value diversity We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status