Bpo Manager
1 week ago
The position requires a positive and customer friendly attitude The successful candidate will demonstrate enthusiasm and a keen interest to learn and keep up to date with relevant new product releases and developments You will have an ability to use acquired troubleshooting and technical skills in identifying root cause and resolution of issues and will provide 2nd level support for Oracle Hospitality applications with a focus in providing solutions and troubleshooting product defects This team works closely with our Cloud Operations Sustaining Engineering Development teams Provide 2nd line support globally for Oracle Hospitality customers and partners This includes and isn t limited to - OPERA V5 PMS Property Management System - OPERA CLOUD PMS Property Management System - R A Report Analytics - OHIP Hospitality Integration Platform - OPERA OXI Exchange Interface - OPERA OEDS Electronic Distribution Suite such as OWS ADS GDS HTNG Kiosk Work very closely with other teams L1 AMS SE Dev CCSM to deliver quality customer service Keep up to date with new releases and new functionality Identify and report back root cause and resolution of major incidents to avoid recurring issues Adhere to Global L2 Support standards and processes Actively participate in building Oracle Knowledgebase Committed to the delivery of outstanding service to customers
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Proposals Manager- Healthcare Bpo
4 days ago
Gurgaon, Haryana, India Neolytix Full timePreSales Solution Bid Manager Location Gurgaon India Department Pre-Sales Bid Management - Healthcare BPO Experience required- 8 to 12 years Key Responsibilities Drive the full bid lifecycle opportunity qualification RFI RFP RFQ analysis solution design pricing strategy proposal creation and submission Lead the development of customized client-focused pitch...
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Call-center Executive
2 weeks ago
Gurgaon, Haryana, India Group of companies Eurasia Full timeAbout Company Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing customer support data collection and market monitoring We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth About the Role As a BPO Call Center Executive you will be the...
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Team Leader BPO
3 days ago
Gurgaon, Haryana, India Quampetence Business solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Title: Team Leader OperationsLocation: GurgaonIndia Industry: BPO / BPMExperience: 1–3 yearsLooking for an experienced Team Leader to manage daily BPO/BPM operations, drive performance, and ensure service quality.Key Responsibilities:Lead a team handling voice/non-voice processes (inbound/outbound).Achieve SLA, KPI, and quality targets.Conduct team...
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Gurgaon, Haryana, India Horizon8 Builders & Consultant Pvt . Ltd Full timeKey Responsibilities - Conduct new hire training sessions for voice non-voice and blended processes - Develop and update training modules manuals and assessments - Evaluate trainees performance through tests role-plays and mock calls - Provide regular coaching feedback and performance improvement plans - Collaborate with operations and quality teams to...
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Gurgaon, Haryana, India WNS Global Services Full timeCompany Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services...
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BPO HR Recruiter
3 days ago
Gurgaon, Haryana, India Mekyek Full time ₹ 4,00,000 - ₹ 12,00,000 per yearWe are seeking a dynamic and detail-oriented BPO HR Recruiter with a minimum of 3 years of experience to join our team. The ideal candidate will be responsible for sourcing, screening, and selecting top talent for various roles within our BPO division. The recruiter will also manage the full recruitment cycle and ensure a smooth onboarding process for new...
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BPO Recruiter
6 days ago
Gurgaon, Haryana, India IGT Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per yearRole: Recruitment Consultant/ Executive RecruiterLocation: Gurgaon |Work Mode: Work From OfficeContract Duration: 6 Months to 1 YearMust have BPO hiring expAvailability: Immediate Joiners PreferredAre you passionate about finding the right talent and thrive in a fast-paced recruitment environment? We're on the lookout for a Recruitment Consultant to join our...
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Team Leader BPO
3 days ago
Gurgaon, Haryana, India Quampetence Business solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDesignation: Team Leader – BPO/BPMShift Timings- Rotational Shift (6 Days Working)Key Responsibilities:Lead a team handling voice/non-voice, inbound/outbound processesMonitor SLAs, KPIs, and quality metricsConduct team meetings, reviews, and trainingResolve escalations and ensure customer satisfactionPrepare daily/weekly MIS reportsEnsure compliance with...
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Senior Recruiter Team Lead BPO Hiring
2 weeks ago
haryana, India IGT Solutions Full timeRole: Team Lead Recruitment BPO Hiring Background onlyLocation: GurugramMode: Work fro officeDuration: 12 Months ContractRoles and ResponsibilitiesConduct cold calling activities to identify potential candidates and schedule interviews.Manage bulk hiring campaigns for various clients across different industries.Desired Candidate Profile3+ years of experience...
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Bpo Trade Settlement Analyst
2 days ago
Gurgaon, Haryana, India NTT DATA Full timeThe OpportunityOur client is a leading global provider of asset and wealth management solutions They provide investment processing investment management and investment operations solutions that help corporations financial institutions financial advisors and ultra-high net-worth families create and manage wealth At NTT DATA we know that with the right people...