Process Trainer
3 weeks ago
b Reports To AM Manager TrainingSummary Trainer would be responsible for developing delivering and evaluating training programs for employees at all levels of the organization The ideal candidate will have a strong understanding of learning and development principles as well as experience in creating and delivering effective training materials for a customer service upselling US Client Customer baseResponsibilities Include But Not Limited To Develop and deliver training programs that meet the needs of the organization and its employees Work with subject matter experts to identify training needs and develop content Create engaging and interactive training materials including presentations handouts and e-learning modules Deliver training programs to employees in a variety of formats including in-person virtual and blended learning Evaluate the effectiveness of training programs and make recommendations for improvement Stay up-to-date on the latest learning and development trends and technologies Ensure all tasks performed in compliance with internal values behaviors policies and standardsQualifications Bachelor s degree Experience in training and development for Customer Service environment catering to US customers Strong understanding of learning and development principles Experience in developing and delivering effective training materials Excellent communication and presentation skills Ability to work independently and as part of a teamJob Title AM TrainingDepartment TrainingProcess Customer Service UpSellingLocation Hyderabad Work from Office Reports To Manager Sr Manager TrainingSummary AM Training will play a pivotal role in shaping the organization s workforce by developing implementing and evaluating impactful training programs With a strong understanding of learning and development principles and extensive experience in training development for a customer service upselling US Client Customer base the ideal candidate will be responsible for fostering a culture of continuous learning and growth within the organization Responsibilities Include But Not Limited To Collaborate with business leaders to conduct thorough training needs analyses and create comprehensive training plans aligned with the organization s strategic objectives Manage and develop a team of trainers and facilitators to ensure the consistent delivery of high-quality training programs Design develop and deliver engaging and effective training programs using a variety of instructional methods including instructor-led training e-learning modules blended learning and on-the-job training Ensure that training materials are relevant up-to-date and tailored to meet the specific needs of learners Evaluate the effectiveness of training programs using various methods such as surveys assessments and performance metrics and make recommendations for improvement Stay abreast of the latest learning and development trends and technologies and incorporate them into training programs Collaborate with internal external Stakeholders to ensure training programs are aligned with the organization s overall business objectives Create and maintain a positive and supportive learning environment that encourages continuous professional growth Ensure compliance with internal values behaviors policies and standards in all aspects of training delivery Qualifications Bachelor s degree 2 years of progressive experience in training and development with a focus on customer service upselling Recommended on paper experience as Training Lead or AM Training in Customer Services environment catering to US Customers Clients Strong understanding of learning and development principles adult learning theories and instructional design best practices Excellent communication presentation and facilitation skills with the ability to engage and inspire learners Ability to work independently and as part of a team in a fast-paced and dynamic environment Strong project management and organizational skills with the ability to manage multiple projects simultaneously Job Types Full-time PermanentPay Up to xe2 x82 xb9450 000 00 per yearBenefits Health insuranceProvident FundSchedule Day shiftRotational shiftEducation Bachelor s Preferred Experience Training development 1 year Preferred total work 1 year Preferred Language English Preferred Work Location In person
-
Pharma Trainer
5 days ago
Kolkata, West Bengal, India r3 Consultant Full timeJob Title: Pharma Trainer Location: Kolkata, India Experience Required: 5+ years Job Description: We are seeking a skilled and experienced Pharma Trainer to join our team in Kolkata. The ideal candidate will have over 5 years of experience in pharmaceutical training, with a deep understanding of the pharmaceutical industry, products, and sales...
-
Kolkata, West Bengal, India Tata Consultancy Services Full timeLooking for a challenging role in Learning and Development? We have an exciting opportunity for a Geography Skills Trainer at Tata Consultancy Services!About the Role:This role involves designing and delivering training programs that enhance the skills and knowledge of our employees. As a Geography Skills Trainer, you will create engaging content, analyze...
-
Sales trainer
2 days ago
Kolkata, West Bengal, India Client Of Anthroplace Full timeDesignation: Sales TrainerLocation: KolkataExperience: 3-4 YearsBudget: As per industry normsJob Description:Design and deliver sales training programsCreate engaging training sessions to teach sales techniques, product knowledge, and customer handling skills.On-board new sales hiresHelp new team members get up to speed quickly with tools, processes, and...
-
Trainer I Operations Quality Lead
3 days ago
Kolkata, West Bengal, India Capgemini Full timeJob DescriptionAs a Trainer I Operations Quality Lead at Capgemini, you will be responsible for delivering quality training programs to ensure the success of our clients.Key Responsibilities:Develop and deliver training programs on quality assurance processesOn-board new and retrain existing users in marketing campaigns and MDF processesAnalyse requirements...
-
Sales Trainer
3 days ago
Kolkata, West Bengal, India Client of Anthroplace Full timeDesignation: Sales TrainerLocation: KolkataExperience: 3-4 YearsBudget: As per industry normsJob Description:Design and deliver sales training programsCreate engaging training sessions to teach sales techniques, product knowledge, and customer handling skills.On-board new sales hiresHelp new team members get up to speed quickly with tools, processes, and...
-
Sales Trainer
2 days ago
Kolkata, West Bengal, India Client of Anthroplace Full timeDesignation: Sales Trainer Location: Kolkata Experience: 3-4 Years Budget: As per industry norms Job Description: Design and deliver sales training programs Create engaging training sessions to teach sales techniques, product knowledge, and customer handling skills. On-board new sales hires Help new team members get up to speed quickly with tools,...
-
Sales Development Coach
2 days ago
Kolkata, West Bengal, India Client of Anthroplace Full timeAt Client of Anthroplace, we're looking for a highly skilled Sales Trainer to join our team. As a Sales Trainer, you will play a vital role in designing and delivering sales training programs that drive business results.About the RoleCreate engaging training sessions to teach sales techniques, product knowledge, and customer handling skills.Responsibilities...
-
Senior Training Manager
2 weeks ago
Kolkata, West Bengal, India Value RCM Solutions Pvt. Ltd. Full timeCompany DescriptionValue RCM Solutions is a leading provider of outsourcing solutions specialized in the healthcare industry, serving Medical Billing Companies, Hospitals, Ambulatory Surgical Centers, and Clinics. The company focuses on streamlining administrative processes and optimizing revenue cycles to enhance operational efficiency and financial...
-
Senior Training Manager
3 weeks ago
Kolkata, West Bengal, India Value RCM Solutions Pvt. Ltd. Full timeJob DescriptionCompany DescriptionValue RCM Solutions is a leading provider of outsourcing solutions specialized in the healthcare industry, serving Medical Billing Companies, Hospitals, Ambulatory Surgical Centers, and Clinics. The company focuses on streamlining administrative processes and optimizing revenue cycles to enhance operational efficiency and...
-
Sales Training Expert
2 hours ago
Kolkata, West Bengal, India Client of Anthroplace Full timeJob Description:The Client of Anthroplace is seeking a highly skilled Sales Trainer to join our team. This role involves designing and delivering sales training programs that equip new hires with the necessary skills and knowledge to succeed in their roles.Key Responsibilities:Create engaging training sessions that teach sales techniques, product knowledge,...
-
Quality Assurance Engineer
2 weeks ago
Kolkata, West Bengal, India Classcard Full timeExperience 1-3 years Location Remote (India) Type - Fulltime Company Overview At Classcard, our mission is to empower every class provider to become tech-enabled and shed the label of being tech-challenged. We believe that technology should be an enabler, not a barrier, for educators and trainers. About the Role: We are looking for a QA Engineer who is...
-
Generative AI Model Trainer
3 days ago
Kolkata, West Bengal, India iMerit Technology Full timeAbout the RoleThis is an exciting opportunity to contribute to the development of cutting-edge AI technologies as a Generative AI Analyst at iMerit Technology. As a key member of our team, you will be responsible for executing data evaluation, narration, and labeling tasks to support AI model training.In this role, you will have the opportunity to work with...
-
KM Trainer I 9 To 11 Years I Kolkata
2 weeks ago
Kolkata, West Bengal, India Capgemini Full timeJob DescriptionChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...
-
Business Systems Analyst
5 days ago
Kolkata, West Bengal, India Assurant Full timehe Key Focus Areas Are:- Product Development and Enhancements- Technical Analysis and Documentation- Performance, Process, and Regulatory Improvements- Business Process Definition and Optimization- Driving Continuous Improvement Initiatives- The ideal candidate will have a passion for personal and professional growth within the Technology Team.- This...
-
Business Systems Analyst
4 days ago
Kolkata, West Bengal, India Assurant Full timehe Key Focus Areas Are:- Product Development and Enhancements- Technical Analysis and Documentation- Performance, Process, and Regulatory Improvements- Business Process Definition and Optimization- Driving Continuous Improvement Initiatives- The ideal candidate will have a passion for personal and professional growth within the Technology Team.- This...
-
Process Trainer
7 days ago
Kolkata, India nexus consulting solutions Full timeWe are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and effectively. **Responsibilities**: Design, develop, and deliver process training...
-
Process Trainer
4 days ago
Kolkata, India nexus consulting solutions Full timeWe are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and effectively. Responsibilities: Design, develop, and deliver process training...
-
Process Trainer
2 weeks ago
Kolkata, India First Voice Pvt. Ltd Full time**Hi,** **Job Seekers** **We have an opening for a Kolkata location for the "Process Trainer" position in a reputed MNC BPO company.** Qualification - Graduate(Any) Experience - 1+ years(in BPO only as a Process Trainer) Salary -- up to 5 LPA Job Location - Kolkata Shift - 24*7 (rotational) Week off - 1 day rotational Notice period -...
-
Process Trainer
5 days ago
Kolkata, India Teleperformance Full timePost - Process Trainer International Experience is must Excellent Communications skills is must Salary - Max 5 LPA Graduation is must **Salary**: ₹300,000.00 - ₹500,000.00 per year **Benefits**: - Cell phone reimbursement - Food provided - Health insurance - Internet reimbursement Schedule: - Day shift - Evening shift - Flexible shift - Morning...
-
Process Trainer
2 days ago
Kolkata, India farawayventures Full timeDesignation: Process Trainer Experience:5-7 Years Male & Female - Preference Female **Salary**:5-8 LPA Qualification - Any Graduate Roles and Responsibilities: - - Handling End to End Process Training for New Hire Team as per the client need and requirement. - Well versed in training the objection handling calls. - Handling the refresher training for...
-
Process Trainer
7 days ago
Kolkata, India Orcapod Full time**Roles and Responsibilities** **Job Responsibilities-** - Ensure successful execution of training needs - Measure program training effectiveness - Send reports/MIS to the Operations team on the progress/pending status of activities - Review content at regular intervals to ensure all updates are incorporated - Participate in Internal & External...
-
Process Trainer
2 weeks ago
Kolkata, India Orcapod Full time**Job Responsibilities-** - Ensure successful execution of training needs - Measure program training effectiveness - Send reports/MIS to the Operations team on the progress/pending status of activities - Review content at regular intervals to ensure all updates are incorporated - Participate in Internal & External Calibrations - Manage Knowledge Check for...
-
Process Trainer
5 days ago
Kolkata, India Teleperformance Full timePost - Process Trainer International Experience is must Excellent Communications skills is must Salary - Max 5 LPA Graduation is must **Salary**: ₹300,000.00 - ₹500,000.00 per year **Benefits**: - Cell phone reimbursement - Food provided - Health insurance - Internet reimbursement Schedule: - Day shift - Evening shift - Flexible shift - Morning...
-
Sales Process Trainer
4 weeks ago
Kolkata, India Alfa Consultancy Services Full timeHello everyone I am hiring for below mentioned role **Sales Process Trainer** - Exp - 2+ Years - Skills - Telesales training, process trainer, product trainer, soft skill training - Salary Upto - 45k in hand - 6 days working (Sunday fixed off) - Shift - 10-7 PM Interview Mode - Video Interview **Salary**: ₹40,000.00 - ₹45,000.00 per...
-
Sales Process Trainer
22 hours ago
Kolkata, India Alfa Consultancy Services Full timeHello everyone I am hiring for below mentioned role **Sales Process Trainer** - Exp - 2+ Years - Skills - Telesales training, process trainer, product trainer, soft skill training - Salary Upto - 45k in hand - 6 days working (Sunday fixed off) - Shift - 10-7 PM Interview Mode - Video Interview **Salary**: ₹40,000.00 - ₹45,000.00 per...
-
Process Trainer
2 weeks ago
Kolkata, West Bengal, India Subhadrajobs consultancy Full timeHi, We are Hiring for the Process Trainer Position for the BPO. We are giving a free jobs WORK FROM OFFICE. **Need BPO Background Process Trainer.** Qualification : Any Graduate **Need overall 3 Years Experience an 1 Years as Process Trainer On Paper.** **Interested Share Updated Resume.** we do have the opening for the Process trainer Train the...
-
Process Trainer
2 weeks ago
Kolkata, India Omnifin Solutions Full timePosition - Training Executive Location - Salt Lake Sector 5 Experience Required - Minimum 1 year of exp Responsibilities - **Minimum 1-2 years of working experience preferably as a process trainer** **Must be a self-starter & a fast learner** **Confident training delivery skills** **Needs to be strong & hands-on in data management and reporting** **Must...
-
Process Trainer
2 weeks ago
Kolkata, West Bengal, India Sri Sai Tech and HR Solutions (P) LTD Full timeJob Role **:Process Trainer** Qualification : Graduate Age : Above 20 **Experience : Overall 5 yrs of BPO Exp& 1yr Trainer on papers.The person must undergo QC/QA training and shall undertake test given by UIDAI. The person must undergo QC/QA training and shall undertake test given by UIDAI** No vacancy for FRESHERS Salary : 20,000-30,000 CTC **Job...
-
Sales Process Trainer
2 weeks ago
Kolkata, India Hirebloc Full timeExp - 2+ Years Skills - Tele sales training, process trainer, product trainer, soft skill training Salary Upto - 45k in hand 6 days working (Sunday fixed off) Shift - 10-7 PM Interview Mode - Video Interview **Job Types**: Full-time, Regular / Permanent **Salary**: ₹40,000.00 - ₹45,000.00 per month **Benefits**: - Provident Fund Schedule: -...
-
Sales Process Trainer
6 days ago
Kolkata, India Hirebloc Full timeExp - 2+ Years Skills - Tele sales training, process trainer, product trainer, soft skill training Salary Upto - 45k in hand 6 days working (Sunday fixed off) Shift - 10-7 PM Interview Mode - Video Interview **Job Types**: Full-time, Regular / Permanent **Salary**: ₹40,000.00 - ₹45,000.00 per month **Benefits**: - Provident Fund Schedule: -...
-
Process Trainer
2 weeks ago
Bidhannagar, Kolkata, West Bengal, India RealRender3D Full timeFloatingChip Internet Technologies is a digital marketing and localization service provider. We are currently searching for Process Trainer to manage and train our new joinees. **Description**: Process Trainer is responsible for on-going observations of direct reports and providing guidance to team members. The person will focus on training and maintaining...
-
Process Trainer
2 weeks ago
Rajarhat, Kolkata, West Bengal, India CAREER POINT Full timeWe are hiring for Process Trainer for Flipkart process Company : Tech Mahindra Location : Rajarhat, Kolkata Minimum 1 year of process training experience is required Min Qualification : Graduate Shift : Day shift Salary upto 4.2 CTC Interview process is virtual / telephonic Need immediate joiners who can join within 15 days. **Salary**: ₹25,000.00...
-
Process Trainer
2 weeks ago
Rajarhat, Kolkata, West Bengal, India CAREER POINT Full timeWe are hiring for Process Trainer for Flipkart process Company : Tech Mahindra Location : Rajarhat, Kolkata Minimum 1 year of process training experience is required Min Qualification : Graduate Shift : Day shift Salary upto 4.2 CTC Interview process is virtual / telephonic Need immediate joiners who can join within 15 days. **Salary**: ₹25,000.00...
-
Process Trainer
7 days ago
Rajarhat, Kolkata, West Bengal, India CAREER POINT Full timeWe are hiring for Process Trainer for Flipkart process Company : Tech Mahindra Location : Rajarhat, Kolkata Minimum 1 year of process training experience is required Min Qualification : Graduate Shift : Day shift Salary upto 4.2 CTC Interview process is virtual / telephonic Need immediate joiners who can join within 15 days. **Salary**: ₹25,000.00...
-
Process Trainer
2 weeks ago
Rajarhat, Kolkata, West Bengal, India CAREER POINT Full timeGreetings of the Day!!! Complete WFO hiring. *Tech Mahindra LTD_ Kolkata _ Hiring for Process Trainer in E Commerce Domain* Job Responsibilities - Ensure successful execution of training needs - Measure program training effectiveness - Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on - Send...