Process Trainer

1 week ago

Kolkata, India First Voice Pvt. Ltd Full time

**Hi,** **Job Seekers** **We have an opening for a Kolkata location for the "Process Trainer" position in a reputed MNC BPO company.** Qualification - Graduate(Any) Experience - 1+ years(in BPO only as a Process Trainer) Salary -- up to 5 LPA Job Location - Kolkata Shift - 24*7 (rotational) Week off - 1 day rotational Notice period - Immediate **Desired Skills**: -** Languages - English, Hindi (mandatory); any other languages shall be an added advantage Willingness to work in a 24x7 shift environment with 6 days of working Good MS Office skills Exposure to Chat & Compliance Management shall be an added advantage Should not fall under any disciplinary grids in the past 6 months **Responsibility: -** Deliver product training for New Hires in the Chat/Complaint Management and Voice Lines of Businesses Design training curriculum using inputs from Operations & Quality Knowledge management for the process Maintain MIS related to all training batches Keep up to date with the product/process knowledge Accountability for 0 - 30 days batch performance **Job Types**: Full-time, Regular / Permanent **Salary**: ₹470,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - process Trainer: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) **Speak with the employer** +91-XXXXXXXXXX

  • Process Trainer

    2 weeks ago

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    12 hours ago

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