Process Trainer

1 day ago

Kolkata, India nexus consulting solutions Full time

We are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and effectively.

**Responsibilities**:
Design, develop, and deliver process training programs for domestic process in a BPO setting.

Develop and manage training materials, including presentations, e-learning modules, job aids, and other instructional materials.

Evaluate the effectiveness of training programs by monitoring agent performance on the job.

Monitor agents’ progress and provide feedback throughout the training period.

Troubleshoot any issues that arise during the course of the training program.

Maintain accurate records of agent performance during the training period.

Work with management to identify areas of improvement and implement appropriate changes.

**Requirements**:
Bachelor’s degree in Education or related field (preferred).

3+ years of experience in a BPO setting as a Trainer or similar role.

**Salary**: Up to ₹800,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work as process trainer: 4 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7814330053

  • Process Trainer

    6 days ago

    Kolkata, West Bengal, India Hiresquad Full time ₹ 3,00,000 - ₹ 6,50,000 per year

    Job descriptionOnly For Kolkata | Process Trainer | International BPOProcess Trainer || International BPOExperience:Experience 1+ Yrs as a Process Trainer in to International Process (Mandate)1 Yr of Process Trainer With International BPO On Papers (Mandate)Well Versed with TNA TNI Training MetricsExcellent Comms requiredOnly International Process in Process...

  • Process Trainer

    2 weeks ago

    Kolkata, India MyGlit Full time

    Hiring for a renowned client for the role of Process Trainer for location of KolkataRoles & responsibilities: - To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures. - To work with Subject Matter Experts to consistently improve new employee training material and procedures. -...

  • Process Trainer

    7 days ago

    Kolkata, India First Voice Pvt. Ltd Full time

    **Hi,** **Job Seekers** **We have an opening for a Kolkata location for the "Process Trainer" position in a reputed MNC BPO company.** Qualification - Graduate(Any) Experience - 1+ years(in BPO only as a Process Trainer) Salary -- up to 5 LPA Job Location - Kolkata Shift - 24*7 (rotational) Week off - 1 day rotational Notice period - Immediate **Desired...

  • Process Trainer

    1 week ago

    Kolkata, India subhadrajobs consultancy Full time

    Overall 3 years of BPO experience and 1.5 years of Process Trainer experience - Permanent WFH - Idea about Attrition, Shrinkage, Coaching and Feedback,Bottom Quartile Management, ability to work under pressure and driving CSAT score **Salary**: Up to ₹450,000.00 per year **Benefits**: - Internet reimbursement - Life insurance - Provident Fund - Work...

  • Process Trainer

    2 weeks ago

    Kolkata, India Abile Manpover solution pvt ltd Full time

    Hiring for process trainer post in bpo newd good communication skills plus trainer exp in bpo package upto 4Lpa **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Leave encashment - Life insurance - Provident Fund Schedule: - Rotational shift - Weekend...

  • Process Trainer

    17 hours ago

    Bengaluru, Kolkata, India Hiresquad Full time ₹ 3,00,000 - ₹ 6,50,000 per year

    Only For Bangalore / Kolkata | Process Trainer | International BPOProcess Trainer || International BPOExperience:Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate)1 Yr of Process Trainer With International BPO On Papers (Mandate)Only International Process in Process Trainer Exp Will Work ( Apply Accordingly)Communication:Excellent...

  • Process Trainer

    1 day ago

    Kolkata, India Orcapod Full time

    **Roles and Responsibilities** **Job Responsibilities-** - Ensure successful execution of training needs - Measure program training effectiveness - Send reports/MIS to the Operations team on the progress/pending status of activities - Review content at regular intervals to ensure all updates are incorporated - Participate in Internal & External...

  • Process Trainer

    6 days ago

    Kolkata, West Bengal, India Turiyam Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    A Process Trainer is responsible for designing, developing, & delivering training programs that enhance employee skills and knowledge related to specific processes and procedures within the organization. Does TNA and TNI for performance management.

  • Process Trainerr/Trainer/BPO Trainer

    4 days ago

    Kolkata, West Bengal, India Selectica International Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Trainer/Process Trainer /Soft skills Trainer BPO Exp in International voice Support processTNA TNI TTT Refresher NHT PKTIMMEDIATE JOINERCall/Whtapp cv to Amit Neha

  • Process Trainer

    2 weeks ago

    Kolkata, India First Voice Pvt. Ltd Full time

    **Hi,** **We have an opening for Kolkata & Ranchi both locations for the "Process Trainer" position in a reputed MNC company.** Qualification - Graduate Experience - 2+ years Salary -- up to 4.7 LPA Job location - Kolkata/Ranchi Shift - 24*7 (rotational) Week off - 1 day rotational Notice period - 15 to 30 days **Desired Skills**: -** Languages - English,...