Executive - Customer Success (Off-roll)

11 hours ago


Mumbai India Crisil Full time

Job Description Job Title- Executive - Customer Success/ Client Relations(off-roll) Employment type-Third Party payroll Vertical - Data & Capability (ertswhile GIX) -Operations Hub Location Mumbai Experience- 1 to 3 years Job Description Functional Responsibility / Domain Related - Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix). - Through trainings & product demo's increase the users & usage of the CRISIL research services in the defined territories/regions/client segments. - Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corporates, insurance companies across allocated geographies. - Develop good rapport & connect with the key users of various departments at the client organizations. - Getting market feedback for new product development or enhancing existing products. - Feedback & testimonials to be collected on a timely basis from the users. Process Adherence - Self-motivated for achieving business objectives. - Constant upgradation of product knowledge for effectively communicating the value proposition to clients. - Maintenance & regular updation of contacts, client/ product feedback & meeting reports. - Competition tracking and giving feeds on the same to business. Client Management / Stakeholder Management - Key account management through regular meetings with contacts across the hierarchy and across departments Please note: - This is not a sales role. - The candidate will have to go out to meet clients (existing clients) to follow-up/ Explain on the services/products. - There is no target of revenue generation.



  • Navi Mumbai, India Off Roll Full time

    Position - Executive Billing Age bracket - Between 21 to 35 Location - Navi Mumbai (Koparkhairane) Industry - Any industry Qualification - Minimum graduation in any stream Experience - Minimum 2 years in sales coordination, billing, Order Processing. Salary Budget - Can be offered in and around 2 lakhs. Job Profile includes: - Prepare invoices -...


  • Mohali, Punjab, , India Jungleworks Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Title: Customer Success Executive - Trainee Location: Mohali, India Summary: Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long -term relationships. ​Your Roles and Responsibilities: • Manage relationships with International clients to ensure successful onboarding, product adoption,...


  • Gurugram, India Moove Full time

    Job Description About Moove Moove is building the world's largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive. Moove's growth has been fuelled by its...


  • Mumbai, India Mentoria Full time

    Job Description Role: Customer Success Associate Location: Mumbai | Full-time | On-site (Andheri West) Apply by cold-emailing: [Confidential Information] Tell us why you want this role and why you're the person we should bet on. About Us Mentoria is a career discovery and mentorship platform that's on a mission to transform India into a happier, more...


  • Mumbai, India Waystar Full time

    ABOUT THIS POSITION As a Customer Success Manager, you will be responsible for fostering and managing strong, strategic, long-term relationships with customers (especially at decision-maker and executive levels), navigating complex customer environments, aligning around definitions of “success” for both the customer and Waystar, and partnering with...


  • Mumbai, Maharashtra, India HR Huddle Full time ₹ 3,09,000 - ₹ 4,80,000 per year

    Position Overview:We are seeking an experienced and proactive Enterprise Customer Success Executive to joinour team. In this role, you will be the primary point of contact for our largest and most strategicclients, ensuring their success and satisfaction with our products and services. Your mission willbe to foster strong relationships, drive product...


  • India Affise Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Customer Success and Onboarding Manager India (Remote)SaaS, AdTechAffise is a Performance Marketing Platform for building powerful business partnerships. Our mission is to solve the complexity of this industry.We're a global company of over 60 professionals. Recently, Affise has secured $8 million in Series A from VCs with several unicorns in a portfolio and...


  • Mumbai, India Solar Ladder Full time

    Key responsibilities: 1. Work on customer onboarding 2. Interact with the product & tech team to suggest improvements/changes 3. Interact with the marketing team to suggest improvements/changes 4. Provide appropriate solutions and alternatives within the time limits 5. Conduct feedback calls to understand customer satisfaction 6. Keep records of customer...


  • Mumbai, India Pros & Pawns HR Consultants Full time

    **About the job** Position**:Executive - Customer Success** City**:MUMBAI** Work Style**:Hybrid** **Responsibilities of a Customer Success Executive**: - Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally. - Understand clients' marketing objectives and collaborate with internal...


  • Mumbai, India AiTrillion Full time

    **Customer Success Executive** **Location**: Mumbai **Purpose**: - We are looking for a Customer Success Executive. We are a growth-stage startup and this role will be an important part of our growth strategy. You will foster great relationships with customers to make them advocates of our brand. **We are looking for someone who can**: - Guide new...