(Only 24h Left) Operation escalation manager
11 hours ago
Job Description Company Description YNB Healthcare Pvt Ltd. offers comprehensive healthcare solutions designed to meet diverse needs. The company provides 24-hour home nursing services, medical equipment rental and sales, ambulance services, and mortuary services. With a focus on timely and compassionate care, YNB Healthcare is dedicated to enhancing the well-being of individuals and families. Their services ensure a reliable and professional approach to healthcare support. Role Description This is a full-time, on-site role for an Operation Escalation Manager located in Delhi, India. The Operation Escalation Manager is responsible for managing customer escalations, ensuring customer satisfaction, and resolving issues effectively. The role involves coordinating troubleshooting and technical support efforts while maintaining clear communication with internal teams and stakeholders. The manager plays a key role in optimizing operational processes and providing timely resolution to challenges. Qualifications - Proficiency in Escalations Management and a strong focus on Customer Satisfaction - Excellent Communication skills for interaction with clients and internal teams - Knowledge and experience in Technical Support and Troubleshooting - Strong analytical and problem-solving abilities - Ability to handle high-pressure situations and prioritize tasks effectively - Experience in healthcare operations or a related field is a plus - Bachelor's degree in Business Administration, Healthcare Management, or a relevant discipline
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Only 24h Left: Graphic Designer in Ahmedabad
3 weeks ago
Ahmedabad, India Left of Centre Marketing Full timeJob Description Key Responsibilities - Collaborate with the team to ensure consistency of designs across various media outlets - Create compelling and effective logos, designs, print, and digital media - Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends About Company: Left Of Centre...
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OPERATION MANAGER
6 days ago
Bengaluru, India SWITS DIGITAL Private Limited Full timeJob Description Job Title: OPERATION MANAGER Location: Pan india Experience : 5 - 8 Years Position Summary The Service Management Manager is responsible for implementing and maintaining a customer-centric Service Management framework to ensure high-quality service delivery and support. The role focuses on strengthening client relationships, ensuring...
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Escalation Manager
4 weeks ago
New Delhi, India Movate Full timeRole: Escalation Manager Location Chennai(Perungalathur- WFO only )Scope of Work Attention on Top 200 customers. Review the cases from Top200 customers and ensure that backlog management guidelines are being adhered on these cases Monitor Escalation prediction engine. Take necessary actions by advising the case owners on the technical approach and way...
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▷ (Only 24h Left) Assistant Manager - Operations
2 weeks ago
Mumbai, India Epicenter Full timeJob Description Location: Bhayandar | Experience: 8+ Years | Qualification: Graduate Are you a results-driven operations leader with a passion for team performance and customer experience Join us as an Assistant Manager Operations and help drive excellence in our voice process function. Key Responsibilities Lead and manage voice process executives and team...
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Escalation Manager
3 weeks ago
New Delhi, India Movate Full timeRole: Escalation ManagerLocation Chennai(Perungalathur- WFO only )Scope of Work Attention on Top 200 customers. Review the cases from Top200 customers and ensure that backlog management guidelines are being adhered on these cases Monitor Escalation prediction engine. Take necessary actions by advising the case owners on the technical approach and way forward...
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[Only 24h Left] Assistant Operations Manager
11 hours ago
Mumbai, India Pluckk Full timeJob Description Job Title: Assistant Manager - Last Mile Location: Vashi, Navi Mumbai Department: Operations Experience Required: 25 years Employment Type: Full-time Night Shift: 10pm to 6am About the Role: We are looking for a proactive and detail-oriented Assistant Last Mile Manager to support and execute last mile delivery operations in Mumbai. This role...
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Only 24h Left: Customer Service Representative
3 weeks ago
Pune, India Mphasis Full timeJob Description Job Title : Tr Customer Support Officer - BPO Work Location :Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office) Shift time : M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift ) Two ways cabs available uptill 40 kms (Complete Night shifts only) Responsibilities Mphasis...
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Escalation Manager
4 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Movate Full timeRole: Escalation ManagerLocation Chennai(Perungalathur- WFO only )Scope of WorkAttention on Top 200 customers. Review the cases from Top200 customers and ensure that backlog management guidelines are being adhered on these casesMonitor Escalation prediction engine. Take necessary actions by advising the case owners on the technical approach and way forward...
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Accounting Manager
2 weeks ago
Gurugram, India NTT DATA North America Full timeJob Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Accoutning Manager to join our team in Gurgaon, Haryana, India. - Manage Order to Cash Functions including Order /...
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Delhi, India MINDTEL GLOBAL Full timeJob Description About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on...
