Only 24h Left: Customer Service Representative

3 weeks ago

Pune India Mphasis Full time

Job Description Job Title : Tr Customer Support Officer - BPO Work Location :Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office) Shift time : M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift ) Two ways cabs available uptill 40 kms (Complete Night shifts only) Responsibilities Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays Process Skills: Respond to customer queries via inbound/outbound calls and emails within defined SLA's Record interaction using client system with proper classification Refer Knowledge base and perform task as per defined process Follow up and closure of interactions to ensure customer satisfaction Passionate about customer service Comfortable with Rotational shifts, extended working hours and weekly offs. Candidate should clear the V&A and online typing tests Technical Skills: Operating the computer- Intermediate MS Office - Intermediate Avaya/Phone Operating skills Beginner Fluent in Spoken and written English with effective Business Communication Communication in neutral accent over phone Active listening and probing skills Basic knowledge of Insurance Graduate freshers with excellent communication skills Analytical skills

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    3 weeks ago

    Ahmedabad, India Left of Centre Marketing Full time

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  • Customer Service Representative

    3 weeks ago

    Pune, India Mphasis Full time

    Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)This is an Entry level non-IT job opportunity,...

  • Customer Service Representative

    3 weeks ago

    Pune, India Mphasis Full time

    Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)This is an Entry level non-IT job opportunity,...

  • Customer Service Representative

    3 weeks ago

    Pune, India Mphasis Full time

    Job Title: Tr Customer Support Officer - BPO Work Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office) Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only) This is an Entry level non-IT job opportunity,...

  • Customer Service Representative

    3 weeks ago

    Pune, India Mphasis Full time

    Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)This is an Entry level non-IT job opportunity,...

  • Customer Service Representative

    3 weeks ago

    Pune, India Mphasis Full time

    Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)This is an Entry level non-IT job opportunity,...

  • Customer Service Representative

    3 weeks ago

    Pune, India Mphasis Full time

    Job Title: Tr Customer Support Officer - BPO Work Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office) Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only) This is an Entry level non-IT job opportunity,...

  • Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India, Maharashtra Mphasis Full time

    Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)This is an Entry level non-IT job opportunity,...

  • Customer Service Representative

    2 weeks ago

    Pune, India Mphasis Full time

    Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)Job Description Process Skills: · Respond to...

  • Customer Service Representative

    2 weeks ago

    Pune, India Mphasis Full time

    Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)Job DescriptionProcess Skills:· Respond to customer...