Customer Service Representative
2 days ago
Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)Job Description Process Skills: · Respond to customer queries via inbound/outbound calls and emails within defined SLA’s· Record interaction using client system with proper classification· Refer Knowledge base and perform task as per defined process· Follow up and closure of interactions to ensure customer satisfaction· Passionate about customer service· Comfortable with Rotational shifts, extended working hours and weekly offs.· Candidate should clear the V&A and online typing testsTechnical Skills: Recent Graduates from any stream Preferred · Operating the computer- Intermediate· MS Office - Intermediate· Avaya/Phone Operating skills – Beginner· Fluent in Spoken and written English with effective Business Communication· Communication in neutral accent over phone· Active listening and probing skills· Basic knowledge of InsuranceGraduate freshers with excellent communication skills· Analytical skillsAbout USMphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays
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Customer Service Representative
1 week ago
Pune, India Bifold Dynamix Full time**Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...
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Customer Service Representative
2 weeks ago
Pune, India enhanceplus Consultant Full timeJob OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as soon as...
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Customer Service Representative
7 days ago
Pune, Maharashtra, India KuddleandCo Full time**Customer Service Representative Responsibilities**: **THIS IS AN ONSITE ROLE. BPO EXPERIENCE PREFERRED** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...
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Customer Service Representative
7 days ago
Pune, Maharashtra, India enhanceplus Consultant Full time**Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...
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Customer Service Representative
3 days ago
Pune, Maharashtra, India K Joshi and company Full timeCustomer service representative are often a client's primary point of contact with a company. The duties of a customer service representative include managing incoming calls and customer service inquiries. Generate sales leads. Keep records of customer interactions, process customer accounts and file document. **Job Types**: Full-time,...
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Customer Services Representative
3 days ago
Pune, India Ekologie Forte Pvt. Ltd Full time**-* Required **Customer Service Representative* for Organic Shop, Aundh, Pune location. **- No. of position **: 2 (1 Male & 1 Female) ***: - Experience **: Minimum 6 month experience in retail **- Job description**: Working towards sales and service of the shop. Handling cash/ billing counter effectively. Maintaining stock report Inventory...
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Customer Service Representative
2 weeks ago
Pune, India Cosmic Byte Full timeResponding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...
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Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionWelcome to our comprehensive online platform, where we seamlessly integrate recruitment services, IT solutions, and product development to meet all your business needs. Our website is designed to be a one-stop destination for organizations seeking top-notch talent, cutting-edge IT services, and innovative IT products. We specialize in...
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Customer Service Representative
2 weeks ago
Pune, India Avient Full time**DESCRIPTION**: **About Avient**: Avient Corporation (NYSE: AVNT), with expected 2021 revenues of $4.8 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Unique technologies that improve the recyclability of products...
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Customer Service Representative
2 weeks ago
Pune, India Manzuri Wellness Full time**Job Title: Customer Service Representative** Location: Pune **Responsibilities**: - Manage and resolve customer complaints and issues in a timely manner. - Process orders and provide order status updates to customers. - Follow up with customers to ensure their satisfaction with the products and services offered. - Provide information about products and...
