Customer Service Representative
2 weeks ago
Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)Job DescriptionProcess Skills:· Respond to customer queries via inbound/outbound calls and emails within defined SLA’s· Record interaction using client system with proper classification· Refer Knowledge base and perform task as per defined process· Follow up and closure of interactions to ensure customer satisfaction· Passionate about customer service· Comfortable with Rotational shifts, extended working hours and weekly offs.· Candidate should clear the V&A and online typing testsTechnical Skills:Recent Graduates from any stream Preferred· Operating the computer- Intermediate· MS Office - Intermediate· Avaya/Phone Operating skills – Beginner· Fluent in Spoken and written English with effective Business Communication· Communication in neutral accent over phone· Active listening and probing skills· Basic knowledge of InsuranceGraduate freshers with excellent communication skills· Analytical skillsAbout USMphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays
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Customer Service Representative
1 week ago
Pune, Maharashtra, India Vishura Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionAt Vishura Services, we empower businesses to scale smarter through intelligent, customized outsourcing solutions. Our mission is to drive efficiency, agility, and measurable impact by managing back-office operations, delivering seamless customer support, and running growth-driven digital campaigns. We offer a range of services such as...
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Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Enhanceplus consultant Full timeJob OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.You will be required to respond to customers' queries and resolve them as soon as...
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Customer Service Representative
1 day ago
Pune, India Ps Epicure Pvt Ltd Full timeJob Title: Customer Service Representative Location: Pune, Maharashtra, India Job Type: Full-Time Experience: 1 2 Years Client Name: Ps Epicure Pvt Ltd Apply directly via our ATS link: prolegion.com/marketplace/bdc81400-05b7-4e09-8a30-d4b887e58de1/customer-service-representative?utm_source=postjobfree Job Description: We are looking for confident, dedicated,...
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Customer Service Representative
1 day ago
Pune, India LENTRA AI PRIVATE LIMITED Full timeCollects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and...
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Customer Service Representative
2 weeks ago
Baner, Pune, Maharashtra, India Lydian Global Business Services Pvt Ltd Full time**We’re Hiring - Customer Service Representatives (CSR)** We are looking for **Customer Service Representatives** with a minimum of **1 year of experience** in customer support. **Languages Required (English + any one)**: - Punjabi - Tamil - Telugu **What we’re looking for**: Excellent communication skills Ability to work in a fast-paced,...
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Customer Service Representative
1 week ago
Pune, India Platinum Logistics Full timeProven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Ability to multi-task, prioritize, and manage time effectively **Job Types**: Full-time, Regular / Permanent **Salary**: ₹16,500.00 - ₹35,400.00 per month Schedule: -...
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Customer Service Representative
2 weeks ago
Pune, India Career crossroads Full timeJob Title: Customer Support Representative Company: Aretto Location: Clover Hills Plaza, NIBM Road, Kondhawa, Pune Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Support Representative at our shoe tech company. As a Customer Support Representative, you will be responsible for providing...
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Senior Customer Service Representative
1 week ago
Pune, Maharashtra, India Millennium Semiconductors Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionMillennium Semiconductors India Pvt. Ltd. is one of the fastest-growing distributors of electronic components in India. Founded in 2004 in Pune, the company is committed to offering a broad selection of in-stock electronic components and providing the best service possible to its customers. With a dedicated R&D center, Millennium focuses...
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Csr (Customer Service Representative)
2 weeks ago
Pune, India DAccess security systems Pvt Ltd Full time**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
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Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Mouser Electronics Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionProvides optimal customer experience, exhibiting Mouser values to each customer.Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services.Determines customer expectations and provides options...