Customer Service Representative

12 hours ago


Pune, India Ps Epicure Pvt Ltd Full time

Job Title: Customer Service Representative Location: Pune, Maharashtra, India Job Type: Full-Time Experience: 1 2 Years Client Name: Ps Epicure Pvt Ltd Apply directly via our ATS link: prolegion.com/marketplace/bdc81400-05b7-4e09-8a30-d4b887e58de1/customer-service-representative?utm_source=postjobfree Job Description: We are looking for confident, dedicated, and highly communicative Customer Service Agents to join our growing team. This role involves handling inbound calls for a U.S.-based logistics company, assisting customers with shipment inquiries, providing updates, resolving basic issues, and supporting sales and service teams. As part of our outsourcing team, you will play a key role in ensuring smooth and professional communication with clients across the U.S. logistics and transportation sector. Key Responsibilities: Handle inbound customer calls related to freight shipments, order status, and service inquiries. Provide accurate and timely information regarding logistics services. Coordinate with internal teams to ensure smooth dispatch, tracking, and issue resolution. Maintain a professional tone and high-quality customer experience on every call. Log call details and update systems (CRM, TMS) as needed. Requirements: Excellent verbal communication skills in English. Confident and customer-focused approach. Ability to handle calls professionally and calmly under pressure. Willingness to work night shifts aligned with U.S. business hours. Prior experience in BPO, customer service, or logistics. What We Offer: Fixed salary plus daily incentives. Full training on U.S. logistics processes. Opportunity to grow within the company. Supportive and professional work environment. Note: 1. Applications will only be accepted through the ATS link provided above. Profiles shared through other means will not be considered. 2. Prolegion does not charge any fee from candidates at any stage. If anyone approaches you for money in exchange for this opportunity, treat it as fraud and report it to us immediately.



  • Pune, Maharashtra, India Vishura Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionAt Vishura Services, we empower businesses to scale smarter through intelligent, customized outsourcing solutions. Our mission is to drive efficiency, agility, and measurable impact by managing back-office operations, delivering seamless customer support, and running growth-driven digital campaigns. We offer a range of services such as...


  • Pune, Maharashtra, India Enhanceplus consultant Full time

    Job OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.You will be required to respond to customers' queries and resolve them as soon as...


  • Pune, India LENTRA AI PRIVATE LIMITED Full time

    Collects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and...


  • Baner, Pune, Maharashtra, India Lydian Global Business Services Pvt Ltd Full time

    **We’re Hiring - Customer Service Representatives (CSR)** We are looking for **Customer Service Representatives** with a minimum of **1 year of experience** in customer support. **Languages Required (English + any one)**: - Punjabi - Tamil - Telugu **What we’re looking for**: Excellent communication skills Ability to work in a fast-paced,...


  • Pune, India Platinum Logistics Full time

    Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Ability to multi-task, prioritize, and manage time effectively **Job Types**: Full-time, Regular / Permanent **Salary**: ₹16,500.00 - ₹35,400.00 per month Schedule: -...


  • Pune, Maharashtra, India Millennium Semiconductors Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionMillennium Semiconductors India Pvt. Ltd. is one of the fastest-growing distributors of electronic components in India. Founded in 2004 in Pune, the company is committed to offering a broad selection of in-stock electronic components and providing the best service possible to its customers. With a dedicated R&D center, Millennium focuses...


  • Pune, India Career crossroads Full time

    Job Title: Customer Support Representative Company: Aretto Location: Clover Hills Plaza, NIBM Road, Kondhawa, Pune Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Support Representative at our shoe tech company. As a Customer Support Representative, you will be responsible for providing...


  • Pune, India DAccess security systems Pvt Ltd Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Pune, India United Consulting Full time

    Customer Service Representative - UK Based Captive Voice Profile - Salary max 39,500 + Perks - Location: MAGARPATTA ( PUNE) - Free Pick up and Drop - Freshers/ Graduate/ Undergraduate - UK shifts with 2 rotational off **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,400.00 - ₹39,000.00 per month Schedule: - Rotational shift **Speak with...


  • Pune, Maharashtra, India Mouser Electronics Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionProvides optimal customer experience, exhibiting Mouser values to each customer.Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services.Determines customer expectations and provides options...