Escalation Manager

Job Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment-related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely...

Role: Escalation ManagerLocation Chennai(Perungalathur- WFO only )Scope of WorkAttention on Top 200 customers. Review the cases from Top200 customers and ensure that backlog management guidelines are being adhered on these casesMonitor Escalation prediction engine. Take necessary actions by advising the case owners on the technical approach and way forward...

Job Description:We are hiring a Risk Escalations analyst with expertise in identifying, investigating, and resolvingrisk-related escalations. The ideal candidate will have hands-on experience in fraud detection,compliance monitoring, and dispute resolution, ensuring timely risk mitigation and adherence toregulatory frameworks.Key Responsibilities●...

job Description:We are hiring a Risk Escalations Analyst with expertise in identifying, investigating, and resolving riskrelated escalations.The ideal candidate will have hands-on experience in fraud detection, compliance monitoring, and dispute resolution, ensuring timely risk mitigation and adherence to regulatory frameworks. Key...

Extensive experience of working for financial institutions /Banks Knowledge of financial products Including Funding Markets, Commercial Loan Portfolios, Loan Administration, Payments, Covenant Administration, KYC and Fraud Operations and operational support functions Including Account reconciliations and Accounts ManagementDemonstrated experience leading...

About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...

Hi,We are hiring for a Deputy Manager Quality role for Chennai location.Key tasks and responsibilitiesRole- Deputy Manager QualityQuality Assurance & Control OversightSupervise QA/QC teams(Fincrime) and ensure adherence to quality standards.Monitor production processes and implement quality checks at various stages and implement relevant sampling...

We are hiring for a Manager Mortgage Underwriting. Please find the below Key tasks and responsibilities for the same:Key Responsibilities.Underwriting Leadership- Oversee daily operations of the underwriting team, ensuring timely and accurate decisions on loan files.- Manage underwriting for FHA, VA, USDA, Fannie Mae, Freddie Mac, and jumbo loan products.-...

Assistant Manager – IT (Location Lead) Location: Chennai Function: IT Operations and Infrastructure Experience required: 8 to 12 years of relevant experience About Trilegal: Trilegal is a leading full-service law firm in India with over 25 years of experience, trusted for its in-depth expertise and client-centric approach. The firm advises a diverse set of...

Job Title: AGM – Business Relations / Client Relations / Prefers Gender Diversity / Immediate Joinees Location: ChennaiPackage : 8 LacsJob Title: Assistant General Manager AGM Business Relations Location: Base Office Reports To: Chief Operations OfficerThe AGM Business Relations will lead a team of Assistant Managers and Guest Relations Executives across...