[Only 24h Left] Customer Service Representative
3 weeks ago
Job Description About The Opportunity A fast-growing player in the Customer Experience and Global Business Process Outsourcing (BPO) sector, delivering multilingual customer support and technical assistance to international clients across e-commerce, SaaS, travel and fintech verticals. We operate high-performing on-site contact centres in India focused on best-in-class SLAs, measurable CX improvements and quick time-to-resolution. Role & Responsibilities - Handle inbound international customer enquiries via phone, email and live chatdiagnose issues, provide accurate solutions, and close tickets within SLA. - Create and update customer records and incident tickets in CRM systems; ensure clear, timely documentation and follow-up. - Escalate complex technical or billing issues to specialized teams and own the handover until resolution. - Meet and exceed performance KPIsfirst contact resolution, average handle time, CSATand contribute to continuous improvement initiatives. - Provide proactive feedback to product and operations teams on recurring customer pain points and common process gaps. - Participate in training, quality audits, and shift rosters to maintain consistent, high-quality on-site support coverage. Skills & Qualifications Must-Have - Zendesk - Salesforce Service Cloud - Freshdesk - Live Chat Support - Inbound Call Handling - Email Ticketing Preferred - Escalation Management - International Customer Support - Experience with workforce management or QA platforms Additional Qualifications - Fluent English (written and spoken) comfortable handling international accents and clients. - Prior experience in an on-site international contact centre or BPO environment preferred. - Willingness to work in rotational shifts including nights/rotational hours as required for international coverage. Benefits & Culture Highlights - Structured on-site training, clear career progression paths and regular performance incentives. - Collaborative, metrics-driven culture with focus on employee development and recognition. - Comprehensive health benefits and an active employee engagement program. This role is onsite in India and ideal for candidates who thrive in high-volume, international support environments and are motivated by measurable impact on customer satisfaction and operational excellence. Skills: bpo,escalation management,zendesk,customer,freshdesk
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(Only 24h Left) Patient Service Representative
3 weeks ago
India Triple Full timeTriple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...
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Customer Service Representative
2 weeks ago
India Agents Only Technologies Full timeLocation: Remote (Device pickup required from Gurugram or Hyderabad) Company: Agents Only (A Teleperformance Company) Duration: 2 months Training Dates: November 15 or November 22 About the Role: Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only. You’ll provide...
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Customer Service Representative
2 weeks ago
India Agents Only Technologies Full timeLocation: Remote (Device pickup required from Gurugram or Hyderabad) Company: Agents Only (A Teleperformance Company) Duration: 2 months Training Dates: November 15 or November 22 About the Role: Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only. You’ll provide...
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Customer Service Representative
2 weeks ago
India Agents Only Technologies Full timeLocation: Remote (Device pickup required from Gurugram or Hyderabad)Company: Agents Only (A Teleperformance Company)Duration: 2 monthsTraining Dates: November 15 or November 22About the Role:Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only.You’ll provide...
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▷ Only 24h Left: Patient Service Representative
3 weeks ago
Delhi, India Triple Full timeTriple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...
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Customer Service Representative
2 weeks ago
Delhi, India Agents Only Technologies Full timeLocation:Remote (Device pickup required from Gurugram or Hyderabad)Company:Agents Only (A Teleperformance Company)Duration:2 monthsTraining Dates:November 15 or November 22About the Role:Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only.You’ll provide friendly...
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Customer service representative
2 weeks ago
Delhi, India Agents Only Technologies Full timeLocation:Remote (Device pickup required from Gurugram or Hyderabad)Company:Agents Only (A Teleperformance Company)Duration:2 monthsTraining Dates:November 15 or November 22About the Role:Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only.You’ll provide friendly...
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Customer Service Representative
2 weeks ago
Delhi, India Agents Only Technologies Full timeLocation: Remote (Device pickup required from Gurugram or Hyderabad)Company: Agents Only (A Teleperformance Company)Duration: 2 monthsTraining Dates: November 15 or November 22About the Role:Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only.You’ll provide...
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Customer Service Representative
2 weeks ago
New Delhi, India Agents Only Technologies Full timeLocation: Remote (Device pickup required from Gurugram or Hyderabad)Company: Agents Only (A Teleperformance Company)Duration: 2 monthsTraining Dates: November 15 or November 22About the Role:Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only.You’ll provide...
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▷ 3 Days Left! Customer Service Representative
3 weeks ago
India Mphasis Full timeJob Title: Support Specialist (Voice Process) Job Duration: Full time job opportunity with Benefits Work Location: Ella, PL Compound, Morgans gate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB) Shifts: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift ) Two ways cabs available uptill 25 kms (Night shifts only)...
