Client Success Manager
3 weeks ago
Position: Client Success Manager
Location: Indore (On-site only)
Experience: 2-3 (with exposure to project/client coordination)
Immediate Joiners Preferred
Growwstacks, a fast-growing Low-Code/No-Code solutions company based in Indore, is looking for a Client Success Manager to ensure top-tier client satisfaction, manage escalations, and coordinate post-delivery feedback and reporting.
Key Responsibilities
- Act as the primary point of contact for client communication
- Handle and resolve client escalations with professionalism
- Maintain regular updates and take feedback after deliverables
- Track and report client satisfaction and success metrics
- Collaborate with internal teams to ensure seamless delivery
- Work with platforms like Upwork to manage client interactions
Requirements
- Excellent verbal and written communication skills
- Good understanding of Upwork and client platforms
- Strong client-handling and relationship management abilities
- Prior experience in project coordination or client success (min. 2 Years)
- Highly organized with attention to detail and follow-through
Apply Now: Send your resume to [Confidential Information]
Subject Line: [Role Applying For]
Note: This opportunity is for Indore-based candidates only
Immediate joiners will be prioritized
Skills: upwork,communication skills,attention to detail,upwork platform management,verbal communication,it,organizational skills,written communication,relationship management,client communication,client satisfaction tracking,project coordination,client escalation resolution,user requirements
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