
Senior Operations Manager
3 days ago
Vistra aims to empower clients worldwide by removing the complexity of global business. We enable our clients to achieve their goals.
About the RoleWe are seeking an experienced professional to lead management accounts operations in Indore, India. This full-time and permanent position offers regional coverage, enabling a significant impact on our team.
Key Responsibilities:- Migrate processes from other locations to India
- Build high-performance teams delivering high-quality outputs
- Ensure timely completion of deliverables with agreed SLAs
- Manage client portfolios and motivate teams for goal congruence
- Provide volume-related matrices and forecast changes to senior management
- Seek guidance on sensitive issues and work as Subject Matter Expert for month end close
- Develop succession plans and prepare SOPs and process maps
- Experience managing medium-sized teams (5-10 people) in a dynamic organization
- Strong communication, presentation skills, and customer focus
- Ability to manage change sensitively and collaboratively
- Ownership and responsibility-taking skills
- Prior experience in KPO/BPO is preferred
- Chartered Accountant or similar professional degree is mandatory
- Working knowledge of Lease accounting, Intercompany transactions, loan amortization, SPV, and Investment accounting is preferred
We offer a hybrid working arrangement, attractive insurance benefits, excellent job exposure, and career prospects. If you're interested in this opportunity, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members.
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