Customer Acquisition Specialist

4 weeks ago

Gandhinagar, Gujarat, India Etech Global Services Full time
Job Description

Job description

What We Expect You To Have:

- Experience in outbound sales is a plus, but freshers are welcome to apply if they demonstrate strong communication, negotiation skills, and a passion for sales.
- Clear and effective communication skills in English while being able to communicate clearly, confidently and politely.
- Exceptional sales and negotiation skills, with an ability to engage U.S.-based customers over the phone confidently.
- Familiarity with U.S. business standards or a willingness to learn and adapt quickly.
- High resilience and adaptability, with the ability to handle challenging sales situations.
- The ability to handle rejection
- Detail-oriented with strong organizational skills.
- A proactive, target-driven approach, with motivation to learn and succeed in a competitive sales environment.
- Working knowledge of Operating Systems like Microsoft Windows 10 and basic understanding of Internet fundamentals
- Proficient in Customer service sales
- Knowledge of record management procedures & processes (is a plus)
- Effective analytical, problem-solving, and decision-making skills
- Must pass pre-hire exam with 80% or higher.
- Ability to multitask and work under pressure.
- Must be able to work in a team oriented, high demand and fast paced environment.

What You Will Be Doing:

- Conduct outbound & Inbound calls to U.S. business customers, presenting our client's business services and effectively managing objections to close sales.
- Identify leads using our client's MQO's/Leads
- Make 90 to 100 cold calls to pitch products and services (having meaningful Business Conversations, uncovering Gaps in the Business where our Solutions can assist).
- Use persuasive communication and negotiation techniques to meet customer needs and secure sales.
- Develop customized solutions for each client, positioning client's services as essential resources for their business operations.
- Meet or exceed daily, weekly, and monthly sales goals consistently.
- Record detailed and accurate notes of customer interactions in CRM software.

Qualification Required:

- Qualification: HSC or Graduate
- Experience: Fresher/ Experienced

What We Offer:

- Transportation allowance
- Canteen Subsidy
- Health Insurance
- Tuition Reimbursement
- Incentive components campaign wise
- Work Life Balance Initiatives
- Rewards & Recognition
- Internal movement through IJP

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