It Executive Hotel

4 weeks ago


Tinsukia AS IN Udaan Consultant Full time

Position Summary The IT Executive supports the hotel s technology infrastructure ensuring smooth operation of systems critical to guest services staff operations and administrative functions Key Responsibilities System Support Maintenance o Monitor and maintain hotel software systems PMS POS CRM etc o Provide first-level support for hardware PCs printers routers biometric devices o Ensure uptime of internet Wi-Fi and guest-facing tech services User Assistance o Assist hotel staff with IT-related queries and issues o Conduct basic training for staff on system usage and digital hygiene Data Security o Perform regular data backups and ensure data integrity o Support implementation of cybersecurity protocols and access controls Vendor Coordination o Liaise with external IT vendors for repairs upgrades and AMC services o Maintain inventory of IT assets and coordinate procurement needs Compliance Documentation Maintain logs of IT issues resolutions and preventive actions Ensure compliance with hotel IT policies and data protection norms Skills Qualifications Diploma or Bachelor s in IT Computer Science or related field 1-2 years of experience in IT support hospitality experience preferred Familiarity with hotel systems like IDS Opera or similar PMS Basic networking knowledge LAN WAN IP configuration Strong troubleshooting and communication skills Willingness to work flexible hours and support 24 7 operation Job Types Full-time Permanent Pay 15 000 00 - 19 000 00 per month Benefits Food provided Work Location In person


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