IT Executive Hotel

2 days ago


Tinsukia, Assam, India Udaan consultant Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Position Summary The IT Executive supports the hotel's technology infrastructure, ensuring smooth operation of systems critical to guest services, staff operations, and administrative functions. Key Responsibilities  System Support & Maintenance o Monitor and maintain hotel software systems (PMS, POS, CRM, etc.) o Provide first-level support for hardware (PCs, printers, routers, biometric devices) o Ensure uptime of internet, Wi-Fi, and guest-facing tech services  User Assistance o Assist hotel staff with IT-related queries and issues o Conduct basic training for staff on system usage and digital hygiene  Data & Security o Perform regular data backups and ensure data integrity o Support implementation of cybersecurity protocols and access controls  Vendor Coordination o Liaise with external IT vendors for repairs, upgrades, and AMC services o Maintain inventory of IT assets and coordinate procurement needs  Compliance & Documentation  Maintain logs of IT issues, resolutions, and preventive actions  Ensure compliance with hotel IT policies and data protection norms Skills & Qualifications  Diploma or Bachelor's in IT, Computer Science, or related field  1–2 years of experience in IT support (hospitality experience preferred)  Familiarity with hotel systems like IDS, Opera, or similar PMS  Basic networking knowledge (LAN/WAN, IP configuration)  Strong troubleshooting and communication skills  Willingness to work flexible hours and support 24/7 operation

Job Types: Full-time, Permanent

Pay: ₹15, ₹19,000.00 per month

Benefits:

  • Food provided

Work Location: In person


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