F&b Manager

Job Summary We are seeking a highly skilled and motivated Food Beverage Manager to oversee the operations of our restaurant bar hotel F B department The ideal candidate will possess strong leadership abilities a passion for delivering exceptional customer service and a keen eye for operational excellence As the Food Beverage Manager you will be responsible for managing daily F B operations leading and developing a team ensuring quality control and maximizing profitability while maintaining high standards of service This is an exciting opportunity to play a key role in shaping the guest experience and contributing to the success of the establishment Key Responsibilities1 Operational Management Oversee the daily operations of the food and beverage department ensuring a seamless service flow from kitchen to table Ensure consistent high-quality food and beverage offerings by working closely with the kitchen team and ensuring adherence to recipes and quality standards Develop implement and enforce Standard Operating Procedures SOPs to ensure consistency in service cleanliness and food quality Monitor and maintain health and safety standards including food safety regulations and workplace safety protocols Maintain proper inventory levels monitor stock levels and place orders for food beverages and other supplies in a timely manner 2 Staff Management Development Lead train and manage a team front-of-house and back-of-house employees ensuring they are well-prepared motivated and capable of delivering outstanding service Develop and conduct regular training sessions to improve staff knowledge skills and performance Conduct regular performance reviews and provide constructive feedback while fostering a positive respectful and supportive working environment Create staff schedules and manage staffing levels to ensure adequate coverage during peak and off-peak times 3 Customer Service Excellence Ensure that all customer interactions are positive providing an exceptional dining experience from arrival to departure Handle guest complaints or concerns swiftly and professionally ensuring customer satisfaction is maintained at all times Monitor and respond to online reviews and guest feedback identifying areas for improvement and implementing corrective actions when necessary Work with the marketing team to create customer engagement initiatives such as themed nights promotions and special events 4 Financial Management Budgeting Manage the department s budget ensuring costs are kept within limits while maximizing revenue opportunities Develop implement and track F B financial goals including sales targets cost of goods sold COGS and profitability Regularly analyze financial reports to identify trends opportunities for cost reduction and areas for revenue growth Monitor food and beverage pricing to ensure competitiveness in the market while maintaining profitability 5 Menu Design Development Collaborate with the Executive Chef or culinary team to develop and update menus incorporating seasonal trends and customer preferences Ensure menu items are properly priced to maximize profitability while considering food cost and preparation complexity Assist in the development of wine and beverage pairings and provide recommendations on drink menu items ensuring a well-rounded enticing selection 6 Marketing Promotion Collaborate with the marketing team to design and execute promotional campaigns to drive sales attract new customers and build brand loyalty Oversee the development of F B-themed events such as wine tastings live music nights or holiday-themed events to attract guests and increase visibility Ensure all marketing materials online print and in-house signage reflect the brand s identity and align with service standards 7 Inventory Procurement Manage inventory of food beverages and supplies ensuring proper rotation of stock to minimize waste and spoilage Negotiate with suppliers and vendors to ensure competitive pricing timely deliveries and the best possible quality of products Regularly review supply chain efficiency identify cost-saving opportunities and maintain accurate stock records 8 Reporting Analysis Prepare regular reports on the performance of the food and beverage department including sales inventory and staffing metrics Analyze customer feedback financial results and operational performance to drive continuous improvements Maintain accurate records of all department expenses purchases and supplies Qualifications Experience Education A degree in Hospitality Management Business Administration or a related field is preferred Alternatively equivalent industry experience may be considered Experience Minimum of X years of experience in food and beverage management with a proven track record in leading and managing both front-of-house and back-of-house operations Certifications A valid food safety certification is required Additional certifications in hospitality management customer service or beverage management are an asset Language Skills Proficiency in English is required Additional language skills are a plus Skills Competencies Leadership Strong leadership qualities with the ability to motivate inspire and guide teams to achieve operational goals and enhance guest satisfaction Communication Excellent interpersonal and communication skills with the ability to interact effectively with staff customers and external stakeholders Problem-Solving Strong analytical and problem-solving abilities to handle operational challenges guest complaints and employee concerns Time Management Excellent organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment Financial Acumen Solid understanding of budgeting financial reporting and cost control practices in the food and beverage industry Customer Focus A strong commitment to providing an outstanding guest experience and continuously improving service quality Adaptability Ability to adjust to changing customer needs business conditions and industry trends Work Conditions Physical Requirements Ability to work long hours including weekends holidays and evenings as needed Must be able to work in a fast-paced high-pressure environment while maintaining attention to detail May require occasional travel for vendor negotiations training or promotional events Why Join Us Competitive Salary We offer an attractive salary package along with performance-based incentives Career Growth Opportunities for personal and professional development in a dynamic and growing company Work Environment A supportive and collaborative work culture where creativity and innovation are valued To Apply Please submit your updated CV and a cover letter outlining your relevant experience and why you are the ideal candidate for the position to hr2 thevoyagehotels com Job Types Full-time Permanent Pay 40 000 00 - 50 000 00 per month Benefits Food provided Health insurance Provident Fund Schedule Day shift Evening shift Monday to Friday Morning shift Rotational shift Weekend availability Ability to commute relocate Tinsukia Assam Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Experience total work 10 years Required F B Manager 4 years Required Language English Required Hindi Required Shift availability Day Shift Preferred Work Location In person