▷ 15h Left F&b Manager

Position Overview West Down - The Heritage Resort a distinguished 4-star resort located in the scenic hills of Ooty Nilgiris Tamil Nadu is seeking a passionate and experienced Food Beverage Manager to lead and oversee all F B operations and the stores department This pivotal role is responsible for ensuring exceptional guest experiences efficient departmental performance and robust inventory and cost controls across the resort s food and beverage offerings Key Responsibilities Operational Leadership Manage daily operations across all F B outlets including the restaurant bar in-room dining and banqueting services Ensure seamless coordination between kitchen service and stores departments to uphold quality and efficiency Maintain high standards of food presentation hygiene and guest service in line with the resort s brand and expectations Develop and enforce Standard Operating Procedures SOPs for F B and stores functions Team Management Lead mentor and train a diverse team of service staff kitchen personnel and storekeepers Conduct regular performance reviews and implement staff development programs Create duty schedules to optimize manpower and maintain excellent service levels Financial Inventory Control Prepare and manage F B departmental budgets with a strong focus on revenue generation and cost efficiency Oversee the procurement and inventory of food beverages and operational supplies in coordination with the stores team Conduct routine stock audits and implement inventory management systems to minimize waste and pilferage Monitor sales data and consumption trends for strategic menu engineering and inventory optimization Guest Experience Service Excellence Ensure a consistently high level of guest satisfaction through timely courteous and personalized service Handle guest complaints effectively focusing on service recovery and continuous improvement Review guest feedback and incorporate insights into service enhancement initiatives Compliance Safety Ensure strict adherence to all food safety hygiene standards and local health regulations HACCP or equivalent Implement safety protocols to protect guests and team members across all F B and storage areas Qualifications Experience Bachelor s degree or diploma in Hotel Management Hospitality or related field Minimum 5 years of experience in F B operations with 2 years in a managerial role preferably in a 4 or 5-star property In-depth knowledge of F B service procedures kitchen operations and store management practices Familiarity with POS systems inventory control software and hotel management platforms Strong leadership interpersonal and problem-solving skills Excellent communication skills in English regional language proficiency is a plus Key Skills Leadership People Management Budgeting Cost Control Menu Planning Service Innovation Inventory Store Operations Guest Relationship Management Attention to Detail Quality Standards Knowledge of Food Safety Laws and HACCP Work Environment Based at West Down - The Heritage Resort Ooty Nilgiris Tamil Nadu a high-paced hospitality environment in a hill station destination Must be flexible to work during weekends holidays and peak seasons as required Why Join West Down - The Heritage Resort Join a heritage destination that blends old-world charm with modern hospitality At West Down - The Heritage Resort we pride ourselves on delivering exceptional experiences to our guests and fostering a culture of excellence and innovation among our team Be part of a passionate team in one of Tamil Nadu s most iconic hill resorts Benefits Manager Accommodation provided All Meal Provided Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Benefits Food provided Ability to commute relocate Ooty Tamil Nadu Reliably commute or willing to relocate with an employer-provided relocation package Required Application Question s Apply for this job if your salary expectation is between 25000 to 35000 a month max if the expectation is above 35000 P M please skip this post apply for this job if you could join the duty before end of this month only at Ooty Experience Food Beverage Managerial 2 years Required Language English Required Tamil Preferred Hindi Preferred Location Ooty Tamil Nadu Preferred Shift availability Day Shift Preferred Night Shift Preferred Work Location In person