Guest Relations Executive

3 days ago

Tinsukia AS IN Voyage hospitality Full time

Employees should be willing to relocate to Assam Voyage Hotels Resorts is seeking an enthusiastic and friendly GRE Hostess to join our team in providing an exceptional experience for GRE candidates at our resort The GRE Hostess will serve as the face of our resort during GRE exam events ensuring smooth efficient check-in and creating a welcoming environment for all candidates This role combines hospitality with customer service to support candidates during their time at the resort Key Responsibilities Welcoming Greeting Guests Greet GRE candidates with a warm and friendly attitude upon arrival Provide a seamless check-in process while offering a brief introduction to the venue and its amenities Registration Orientation Assist candidates with registration ensuring they have all necessary materials for their exam day Guide them through the resort and direct them to the appropriate exam areas Guest Services Support Be the first point of contact for any inquiries offering assistance with directions exam procedures or any other needs Ensure guests are comfortable and well-informed Logistics Coordination Assist with managing the flow of guest ensuring seating arrangements are organized and there are no delays in the process Communication Provide clear instructions to guest and team ensuring there are no misunderstandings Conflict Resolution Address any issues or concerns from the guest professionally and efficiently ensuring a calm and positive experience for all guests Team Collaboration Work closely with other hotel staff such as concierge event coordinators and security to ensure a smooth and well-coordinated experience for all guests Maintain Cleanliness Organization Ensure the areas and common spaces are kept clean and organized and manage any logistical details related to the event Job Types Full-time Permanent Pay 12 000 00 - 17 000 00 per month Benefits Food provided Schedule Day shift Morning shift Experience total work 2 years Preferred Work Location In person

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