Guest Experience Expert

12 hours ago

Calangute GA IN Marriott International Full time

Additional Information Front Office Associate Job Number 24194723 Job Category Rooms Guest Services Operations Location Fairfield by Marriott Goa Calangute H No 1 72C Gaurawaddo Calangute Goa India 403516 Schedule Full Time Located Remotely N Position Type Non-Management POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out Instead we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area or assisting guests with loading unloading vehicles and transporting luggage to and from guest rooms and or designated bell area the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in there are a few things that are critical to success - creating a safe work place following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional Guest Experience Experts will be on their feet and moving around stand sit or walk for an extended time move through narrow confined or elevated spaces as well as up and down stairs and or service ramps and taking a hands-on approach to work move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance reach overhead and below the knees including bending twisting pulling and stooping Doing all these things well and other reasonable job duties as requested is critical for Guest Experience Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law Fairfield by Marriott guarantees a beautifully simple stay wherever you travel with over 1 000 locations worldwide Our Marriott family farm heritage inspires a calming reliable experience characterized by warm hospitality all at a great value As a member of our team you ll deliver on the Fairfield Guarantee our commitment that every guest leaves the hotel satisfied At Fairfield we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard In joining Fairfield by Marriott you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you

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