Onboarding Specialist

4 weeks ago


Surat, India Cygnus Ad Consulting Full time

Job Description

RESPONSIBILITIES:

- Manage customer service & onboarding across frontend & backend. Address client inquiries via email, phone & chat. Collaborate with sales & tech teams for smooth onboarding. Troubleshoot issues promptly & provide timely, professional solutions.

Required Candidate profile

- Proven experience in customer service & onboarding (frontend/backend). Strong communication skills, proficient in MS Office & customer service tools; CRM knowledge a plus.



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