Reservations Manager

7 days ago

Mumbai Maharashtra, India SOFITEL Full time

Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS Reservations Manager Create and implement SOPs for the Reservations Department Ensure that all reservations brand standard for Sofitel are implemented Update availability and rate charts on TARS and other booking systems To regulary coordinate with events and Sales Team for all group reservations What is in it for you Sofitel Mumbai BKC Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities What you will be doing Consistently offer exceptional friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation requests enter rooming lists and update accurate information in the system Qualifications Your experience and skills include Guest focused personality is essential Additional information experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English additional languages are a plus Additional Information Additional information Experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English additional languages are a plus

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