Hotel Reservation Executive

2 days ago

Mumbai Maharashtra, India The Mirador Hotel Full time

**RESERVATION AGENT DUTIES AND RESPONSIBILITIES**:
Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, or through a central reservation system.

Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.

Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.

Knows the type of rooms available as well as their location and layout.

Knows the selling status, rates, and benefits of all packages plans.

Knows the credit policy of the hotel and how to code each reservation.

Creates and maintains reservation records by date of arrival and alphabetical listing.

Determines room rates based on the selling tactics of the hotel.

Prepares letters of confirmation.

Communicates reservation information to the front desk.

Processes cancellations and modifications and promptly relays this information to the front desk.

Understands the hotel's policy on guaranteed reservations and no-shows.

Processes advance deposits on reservations.

Tracks future room availabilities on the basis of reservations.

Helps develop room revenue and occupancy forecasts.

Prepares expected arrival list for front office use.

Assists in preregistration activities when appropriate.

Monitors advances deposit requirements.

Handles daily correspondence. Responds to inquires and makes reservations as needed.

Makes sure that files are kept up to date.

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

License/Certification:

- Hotel Management Degree (required)
- Hotel Reservation Experience (required)

  • Hotel Reservation Executive

    1 week ago

    Andheri, Mumbai, Maharashtra, India The Mirador Hotel Full time

    **RESERVATION AGENT DUTIES AND RESPONSIBILITIES**: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and...

  • Hotel Reservation Executive

    4 days ago

    Navi Mumbai, Maharashtra, India Bigfoot Hospitality LLP Full time

    Job Description for Hotel Reservation Executive **This job is posted for location Navi Mumbai.** Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is...

  • Hotel Reservation Executive

    4 days ago

    Navi Mumbai, Maharashtra, India Bigfoot Hospitality LLP Full time

    Job Description for Hotel Reservation Executive **This job is posted for location Navi Mumbai.** Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is...

  • Reservation Executive

    1 week ago

    Pune, Maharashtra, India Gigadocs Softtech Private limited Full time

    The Reservation Executive is responsible for handling all reservation activities, including responding to guest inquiries, processing bookings, maintaining room inventory, and ensuring high levels of guest satisfaction through prompt and efficient service. The role requires excellent communication skills, attention to detail, and a strong customer service...

  • Hotel Reservation Executive

    2 weeks ago

    Mumbai, India Sarovar Hotels & Resorts Full time

    : - She primarily focuses on the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. - Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Roles and Responsibilities - Listen effectively to the customer and capture relevant...

  • Reservation Executive

    4 days ago

    Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Key Responsibilities: Ensure accurate and timely entry of reservation details into the hotel management system. Customer Service: Provide exceptional customer service to guests, addressing inquiries and resolving issues promptly. Assist guests in selecting appropriate rooms and packages based on their preferences. Room Inventory Management: Monitor room...

  • Hotel Reservation Executive

    2 weeks ago

    Mumbai, India Sarovar Hotels & Resorts Full time

    : - She primarily focuses on the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. - Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Roles and Responsibilities - Listen effectively to the customer and capture relevant...

  • Reservation Executive

    2 days ago

    Mumbai, India The Mirador Hotel Full time

    **RESERVATION AGENT DUTIES AND RESPONSIBILITIES**: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, or through a central reservationsystem. Creates and maintains reservation records-usually by date of arrivaland alphabetical listing prepares letters of confirmation and promptly...

  • Reservation Executive

    6 days ago

    Mumbai, Maharashtra, India Hotel Indie Stays Full time

    **Company Description** Indie Stays is a unique no-star hotel located in Mumbai that aims to provide a comfortable and homely experience to its guests. It encourages collaboration and exploration while providing all the necessary amenities. With no dress code, Indie wants its guests to be comfortable in their own skin while they work, play and...

  • Reservation Executive; Hotel

    6 days ago

    Pune District, Maharashtra, India Adinath Agencies Full time

    **Profile Introduction**: **Key Responsibilities**: - Provide information about hotel services, rates, and availability to prospective guests. - Process reservation requests accurately and efficiently, ensuring all details are correct. - Update and maintain the reservation system, ensuring accuracy of guest information and bookings. - Communicate with...