Reservations Manager

4 days ago


Mumbai, India SOFITEL Full time

Job DescriptionReservations Manager Create and implement SOPs for the Reservations Department. Ensure that all reservations brand standard for Sofitel are implemented. Update availability and rate charts on TARS and other booking systems. To regulary coordinate with events and Sales Team for all group reservations.  What is in it for you:Sofitel Mumbai BKC Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference through our Corporate Social Responsibility activitiesWhat you will be doing:Consistently offer exceptional, friendly and engaging serviceEnsure the best selection for the guest and ensure revenue is maximized through up-sellingRecommend property facilities and assist guests with information and special requestsBook room reservation requests, enter rooming lists, and update accurate information in the system QualificationsYour experience and skills include:Guest focused personality is essential Additional information experience is an assetPrior experience working with Opera or a related systemStrong interpersonal and problem solving abilitiesFluency in English, additional languages are a plus Additional InformationAdditional information Experience is an assetPrior experience working with Opera or a related systemStrong interpersonal and problem solving abilitiesFluency in English, additional languages are a plus



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