Reservations Assistant

2 weeks ago


Andheri Mumbai Maharashtra, India The Hotel Firm Full time

**Responsibilities**
- Customer Assistance: Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering appropriate solutions.
- Reservation System Management: Assist in managing the reservation system by updating availability, rates, and guest information accurately and in a timely manner.
- Compliance: Adhere to company policies, procedures, and regulations to ensure all reservations are handled professionally and ethically.
- Administrative Support: Provide administrative support to the Reservations Manager, including data entry, record keeping, and filing.

**Requirements**:

- Education: High school diploma or equivalent. Additional hospitality or customer service training is a plus.
- Experience: Prior experience in a customer service or reservations role is preferred, but not required. Training will be provided.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with guests and team members.
- Organization and Attention to Detail: Strong organizational skills and attention to detail to ensure accuracy in reservation processing and documentation.
- Computer Proficiency: Basic computer skills, including proficiency in reservation management software and Microsoft Office suite.
- Problem-Solving Abilities: Ability to think on your feet and find appropriate solutions to customer inquiries and issues.
- Flexibility: Willingness to work flexible hours, including weekends, evenings, and holidays, as the nature of the hospitality industry requires.

**Job Types**: Full-time, Permanent

Pay: From ₹25,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Andheri, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)


  • Reservation Executive

    2 weeks ago


    Andheri, Mumbai, Maharashtra, India Zuper Hotels & Resorts Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Reservation Executive

    2 weeks ago


    Andheri West, Mumbai, Maharashtra, India Svenska Design Hotel Full time

    Key Responsibilities: Ensure accurate and timely entry of reservation details into the hotel management system. Customer Service: Provide exceptional customer service to guests, addressing inquiries and resolving issues promptly. Assist guests in selecting appropriate rooms and packages based on their preferences. Room Inventory Management: Monitor room...


  • Pune, Maharashtra, India NOVOTEL Full time

    Company Description Accor the world-leading hospitality group provides unique hotel stays and experiences in over 5 500 properties throughout 110 countries With more than 45 hotel brands restaurants bars entertainment and nightlife venues co-working and wellness spaces Accor enables new ways to travel work and play By placing people and the planet at the...


  • Andheri, Mumbai, Maharashtra, India LPO Holidays Full time

    Assist customers in booking flights, providing information on available flights, fares, and schedules Handle ticketing and reservation processes, ensuring accuracy and efficiency - Coordinate with airlines and travel agencies to secure the best deals and options for customers Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work...


  • Mumbai, Maharashtra, India Wing Assistant Full time ₹ 70,000 - ₹ 90,000

    Wing Assistant is one of the world's largest virtual talent platforms. Wing is a venture-backed startup based in Silicon Valley with a globally distributed team. We are seeking an Executive and Personal Assistant to work with C-Suite leaders. This is a unique role, requiring a blend of remote and in-person tasks, as well as executive and personal assistance....


  • Mumbai, Maharashtra, India Planet Hospitality Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are looking for an enthusiastic and detail-oriented Reservation & Travel Assistant to manage hotel bookings, travel arrangements, and related administrative tasks. The ideal candidate should have excellent communication skills in spoken and written English, with good knowledge of MS Excel and office tools.Key Responsibilities:Handle hotel bookings, travel...


  • Mumbai, Maharashtra, India The Mirador Hotel Full time

    **RESERVATION AGENT DUTIES AND RESPONSIBILITIES**: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24165883 **Job Category** Reservations **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservations Agent

    1 week ago


    Mumbai, Maharashtra, India Zuper Hotels & Resorts Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...


  • Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24153084 **Job Category** Reservations **Location** JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...