Cluster Sales Manager

3 days ago

Delhi, Delhi, India Tata AIA Life Insurance Full time
Job Description

Interact with Bank s cluster head & bank employees and manage them on daily basis

- Branches directly mapped to him/her.
- Manage RMs mapped to him to help them achieve sales targets
- Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone.

Organizational Relationships

Reports To

- Zonal Sales Manager
- Supervises
- KAMs

Job Dimensions

Geographic Area Covered

- Zone/s
- Stakeholders Internal
- Supervisors, RMs, Ops, Underwriting
- External
- Bank - Channel Partner

Key Result Areas

- Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & , while ensuring that the persistency & productivity is maintained
- Provide guidance & support to Bank s employee, TATA AIA KAMs and all stakeholders in terms of submissions, issuance, pending resolve etc
- Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
- Maintain persistency by monitoring case size & healthy product mix
- Ensure that they are meeting their team targets as well as individual sales targets
- Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
- Ensure Recruitment is as per plans
- Regularly interact with HR to ensure that recruitment is as per plan
- Monitor the performance of RMs to promote them to the next level
- Ensure that KAMs meet their respective targets which will promote them to the next level

Maintain & drive compliance at the zone

- Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them

Top Line Growth/Business Enablement

- Achievement of NB Premium target, KAM Activation and Product mix

Business Enablers

- Sales activity management, renewal collection, and high level relationship mapping with bank staff (very important)

Risk

- Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function.
- This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts.
- Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback.
- Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.

Skills Required

Technical

- Good Knowledge of MS Office

Behavioral

Essential

Desired

- Interpersonal skills
- Communication skills
- Creative thinking skills
- Supervising/Leadership skills
- Teamwork Skills
- Influencing skills
- Relationship Building skills
- Decision making skills

Incumbent Characteristics

Essential

Desired

Qualification

- Graduation
- Management background preferred

Experience

- Should have at least 6 years experience of banca sales with at least 2 years experience in leading teams.
- The incumbent also preferably needs to have knowledge of retail sales in the insurance parlance.

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