Helpdesk Support

**Requirement** - IT Support Helpdesk - with 2-3 yrs of experience Must have experience in solving customer queries. Handling L1 queries. Resolving software issue Skills - Troubleshooting, outlook configuration, software installation **Experience** - 5 + Years **Qualification** - Any Graduate Pay: ₹15,000.00 - ₹16,000.00 per...

Job Title: Helpdesk EngineerLocation: Mumbai (CST)Department: IT SupportReports To: Team LeaderJob Overview:The Helpdesk Engineer provides technical support and assistance to end-users for a variety of hardware and software issues. This role involves troubleshooting, diagnosing, and resolving technical problems while ensuring exceptional customer service and...

Role : IT Helpdesk Executive Experience : Min 6 Months into IT Helpdesk/Technical Support/Service Desk Location : Airoli Salary : 20K Inhand Education : Graduation Shift : 24/7 Rotational Shift Notice : Immediate **Experience**: - IT Helpdesk: 1 year (required) - Troubleshooting: 1 year (required) - Outlook: 1 year (required) - Configuration: 1 year...

The Compliance Helpdesk Executive will act as the first point of contact for employees and clients regarding compliance -related queries. The role involves providing timely resolutions, coordinating with internal teams, maintaining accurate records, visiting the PF office when required, and ensuring adherence to compliance standards and...

Role : Helpdesk Executive Experience : Min 2 years of experience as a Helpdesk Executive Location : Andheri, Mumbai Salary : Up to 6 LPA Education : Graduation Shift : Rotational Shift Notice : Immediate Pay: Up to ₹600,000.00 per year **Benefits**: - Provident Fund Shift: - Day shift - Rotational shift Work Days: - Weekend...

**Key Responsibilities** - Act as the first point of contact for IT-related issues and service requests. - Assign calls/tickets to the appropriate support team members based on priority and expertise. - Monitor and track calls to ensure resolution within agreed SLAs. - Coordinate with internal IT teams and vendors to resolve incidents and service requests. -...

Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...

Job Summary:We are seeking a proactive and detail-oriented IT Helpdesk Executive to support our organization's technology operations. The IT Helpdesk Executive will oversee IT-related activities, manage support requests, coordinate with vendors, and assist in the implementation of IT systems and policies. This role is vital in ensuring the smooth functioning...

Helpdesk Executive.. Qual-Btech/ BCA Support 24 by 7 support **Job Profile** Providing resolution at first level. Escalating further to respective department if unresolved. Maintaining MIS.

Education - B. Com Graduate - Experience - 4 to 7 years - Managing of Employee Helpdesk (both ticket system & IVR system) & ensuring continual improvement in the support. - Responsible for development of Helpdesk Associates and ensure that they are cross trained across all functions/queues. - Ensure the Resolution of Queries/Requests/Complaints with...